System Requirements
Minimum Server Specifications-Small Single Site
These minimum server specifications are valid for the following parameters:
- Single site
- Up to 30 trunks
- Up to 500 calls per hour
- Up to 50 extensions / users
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 10
Note: Xchange is not supported on a Windows server that is also configured as a Windows domain controller.
Minimum Hardware Requirements
- Processor:As advised by Microsoft for Windows Operating Systems specified above
- 4GB Memory
- 20GB free hard drive space
- Network adapter connected to a TCP/IP network (not wireless)
Virtual environments are supported e.g. Vmware, Hyper-V
Note:A small single site server installation may co-exist with other applications on a shared server. However, if the machine experiences performance issues then a dedicated server should be used.
Minimum Server Specifications-Medium Multi Site
These minimum server specifications are valid for the following parameters:
- Up to 6 sites
- Up to 150 trunks across combined sites
- Up to 2000 calls per hour
- Up to 400 extensions / users
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 10
Note: Xchange is not supported on a Windows server that is also configured as a Windows domain controller.
Minimum Hardware Requirements
- Processor:As advised by Microsoft for Windows Operating Systems specified above
- 4GB Memory
- 20GB free hard drive space
- Network adapter connected to a TCP/IP network (not wireless)
Virtual environments are supported e.g. Vmware, Hyper-V
Note:A dedicated server is required for medium server installations.
Minimum Server Specifications-Large Multi Site
These minimum server specifications are valid for the following parameters:
- Up to 6 sites for OfficeServ
- Up to 15 sites for SCM
- Up to 300 trunks across combined sites
- Up to 4000 calls per hour
- Up to 1000 extensions / users
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 10
Note: Xchange is not supported on a Windows server that is also configured as a Windows domain controller.
Minimum Hardware Requirements
- Processor:As advised by Microsoft for Windows Operating Systems specified above
- 4GB Memory
- 20GB free hard drive space
- Network adapter connected to a TCP/IP network (not wireless)
Virtual environments are supported e.g. Vmware, Hyper-V
Note:A dedicated server is required for medium server installations.
Xchange PC Client
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 10
Note: Terminal Services / Citrix are not supported with Xchange Softphone.
Minimum Hardware Requirements
- 1.8 GHz Pentium-class processor
- SVGA display
- 2GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Note: ultra-wide monitors not supported
Xchange Mac Client
Supported Operating Systems
- macOS Version 10.14: Mojave
- macOS Version 10.13: High Sierra
- macOS Version 10.12: Sierra
Minimum Hardware Requirements
- MAC with an Intel processor
- SVGA display
- 1GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Xchange Operator PC Client
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 10
Minimum Hardware Requirements
- 1.8 GHz Pentium-class processor
- SVGA display
- 2GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Maximum Operators per Server
- Up to 6 Xchange Operator on a small site
- Up to 8 Xchange Operator on a medium site
- Up to 10 Xchange Operator on a large site
Unified Communicator Client
Supported Operating Systems
- Android 9.0 or later
- iOS 12.0 or later
Xchange TAPI driver
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 10
Minimum Hardware Requirements
- 1.8 GHz Pentium-class processor
- SVGA display
- 2GB Memory
- 1GB free hard drive space
- Network adapter connected to a TCP/IP network
- Keyboard and mouse
Salesforce Adapter
Supported Operating Systems
- Windows Server 2022 Desktop Experience Edition
- Windows Server 2019 Desktop Experience Edition
- Windows 10
Supported Browsers
- Microsoft Edge
- Google Chrome
- Opera
License Type
- Xchange Integrator
Web Dialing
Supported Versions
| Browser | Supported Versions | Extension / Add-on |
|---|---|---|
| Microsoft Edge Legacy (PC) | 87.X | Telephone Number Detection 1.2.5 |
| Google Chrome (PC and MAC) | 86.X | Telephone Number Detection 1.2.5 |
| Mozilla Firefox (PC) | 86.X | Telephone Number Detection 1.2.5 |
| Opera (PC and MAC) | 72.X | Telephone Number Detection 1.2.6 |
Enchancements
Supported Versions
- Directory integration:Microsoft Active Directory 2000, 2003, 2003 (R2), 2008, 2008 (R2) and 2012
- Calendar Integration:Microsoft Exchange 2010- 2013
Microsoft Components
.NET Framework
- .NET 4.5 Framework (required and shipped with software)
- .NET 4.8 Framework from V3.2 (required and shipped with software)
- Microsoft Visual C++ 2015-2019 Redistributable
Note:Samsung Xchange Server makes use of a lightweight embedded database.