As of April 16, 2020 SARS-CoV-2 Response
We are committed to the safety and health of all our Worldwide Employees and Customers and will endeavour to follow all guidelines of Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.
Software Assurance is Xchange's software subscription and support program specifically designed to maximize the value of Xchange's solutions. With Software Assurance, a business can profit from product enhancements made available in future software releases and schedule upgrades at a time that suits their business. Xchange's Software Assurance is designed to protect a customer's investment in its products through the product life cycle. Customers subscribing to Software Assurance will gain the following benefits:
- Right to upgrade to the latest 'Major' or 'Minor' version of the product, ensuring the customer can benefit from new product features and functions
- Maximise product effectiveness with access to product and technical support
Access to support is for faults and technical support only. Installation or other planned changes may incur additional fees and charges.