Software Assurance is Xchange's software subscription and support program specifically designed to maximize the value of Xchange solutions. With Software Assurance, a business can profit from product enhancements made available in future software releases and schedule upgrades at a time that suits their business. Xchange's Software Assurance is designed to protect a customer's investment in its products through the product life cycle. Customers subscribing to Software Assurance will gain the following benefits:
- Right to upgrade to the latest 'Major' or 'Minor' version of the product, ensuring the customer can benefit from new product features and functions
- Maximise product effectiveness with access to product and technical support
Access to support is for faults and technical support only. Installation or other planned changes may incur additional fees and charges.