Release Notes

SamsungXchange PCClient
Version Build Text
3.2.1 18587 New Addin Library 2206
3.2.1 18587 Added support for Busylight Alpha and Omega Model 2
3.2.1 18574 Call History and Recent calls now work correctly when creating phone activities
3.2.1 18574 Resolved Call event not creating Phone activity correctly
3.2.1 18574 Resolved GotoMeeting detection
3.2.1 18574 Retarget C++ projects to target Windows 10 (latest) and deploy C++ runtime 2015-2019
3.2.1 18574 Windows 11 is now a fully supported Operating System
3.2.1 18574 Resolved "focus stealing" by Send Digits textbox
3.2.1 18574 Resolved "focus stealing" during consult from preview window
3.2.1 18574 Changed label and link for Edge addon
3.2.1 18574 Improved logging of ACD monitoring in logs
3.2.1 18574 Clean SSL and API certificate on uninstall
3.2.1 18574 Include New accepted CA identification names
3.2.1 18541 Exiting client deluminates BlyncLight/Busylight correctly
3.2.1 18541 Local SSL certificate self-generation and API access feature
3.2.0 18514 Added Tls1.2 protocol to API WebSocket
3.2.0 18509 Changed Dialing Handler Label to Microsoft Edge Legacy (add-on)
3.2.0 18509 Preview Window location is retained on second screen
3.2.0 18509 Preview window timeout - Added option at Configuration -> Interface
3.2.0 18509 Same "Copy to Clipboard" icon used throughout
3.2.0 18479 New CRM Addin Library (2102.102)
3.2.0 18460 New CRM Addin Library (2004.114)
3.2.0 18460 New CRM Addin Library (2007.125)
3.2.0 18460 New CRM Addin Library (2010.115)
3.2.0 18459 Dialling menu options in Portuguese required adjusting
3.2.0 18459 DND and forward are hidden on user tiles in Attendant presence view
3.2.0 18459 Fixed Help if IE11 is not installed
3.2.0 18459 Hotkey dialling works consistently
3.2.0 18459 Name no longer disappears when docking presence
3.2.0 18459 Portuguese missing from languages list
3.2.0 18459 Update installers to ensure for .Net dependencies are installed
3.2.0 18459 Updated Client to target .Net Framework 4.8
3.2.0 18459 Updates API Certificate for another 1 year
3.2.0 18459 Zoho Activities start time is not correct
3.1.1 18361 Meeting detection - WebEx is now detected.
3.1.1 18361 Upgrading client retains Netinjectlib.dll, when it was previously lost
3.1.0 18337 Skype 4 Business Integration shows correct User Availability
3.1.0 18328 SSL Certificate updated for Zoho Phonebridge integration
3.1.0 18316 added x-crm-org header for Zoho phone bridge
3.1.0 18298 External LED Detected correctly
3.1.0 18298 Fixed crash at: UCClientUI.ctlCallPreview3.UpdateDuration
3.1.0 18298 Fixed issue where Presence window did not open on older O/S
3.1.0 18284 City name showing correctly as: 'S-Hertogenbosch'
3.1.0 18284 Improved behavior of optional configuration controls on CRM configuration form
3.1.0 18280 Scaling CRM icons in drop down list is consistent size
3.1.0 18276 OutlookModel (Redemption) v5.19 update, Outlook 2016/2019 and Outlook Centennial (Windows Store) compatibility
3.1.0 18274 Busylight and Blynclight now can work simultaneously
3.1.0 18274 Support added for Edge dialing handler
3.1.0 18271 PC Client Code Signed correctly
3.1.0 18266 Added the Duration to the end of the text subject when writing CRM call activity
3.1.0 18264 "?" in Extension field in Client is working as expected
3.1.0 18264 Making multiple calls or searching CRM contacts no longer impacts product performance
3.0.13 18267 Translation applied to CRM Activity Logging
3.0.13 18259 Chat message no longer shows notification on startup, after the message has been opened
3.0.13 18259 Fixed error/crash generated by connect.exe when user logs out on Citrix environment
3.0.13 18259 When Security Policy Feature for "Presence" is disabled for a user, double clicking the taskbar menu icon will no longer display Presence
3.0.13 18254 Reject call now fires a missed call event as expected
3.0.13 18248 Attempting to upload a photo that isn''t in a recognised image format is handled more gracefully
3.0.13 18248 ''Capture from Webcam'' option has been removed from the Photo Selector in the Presence window
3.0.13 18248 CTRL+Enter now creates a carriage return/new line to Chat messages
3.0.13 18248 Hot Keys now work correctly, except in the Edge browser which is a current known limitation
3.0.13 18248 Included the latest Outlookmodel.dll & Outlookmodel64.dll changes to 5.18
3.0.13 18248 Maximising the client on Windows 7 or Windows Server 2008 will expand to the full screen
3.0.13 18248 Outlook OEM integration supported
3.0.13 18248 Show Presence on answer working correctly
3.0.13 18248 Successfully assigning a photo to user account from the Presence window no longer presents an error
3.0.13 18248 Support added for Blynclight external devices
3.0.13 18246 Task Tray menu when opened generates high CPU of over 25%
3.0.13 18233 Now shows notes column in the Address book search results for ODBC and Outlook
3.0.13 18228 Connect now supports CRM API
3.0.13 18212 Recent calls translation of "yesterday" and "today"
3.0.13 18210 Group chat has been disabled
3.0.13 18210 User cannot set the Mobility extension field to blank
3.0.13 18205 Disabled searching in Address book and Task Tray if CRM does not have "Live" Capabilities e.g. Zoho Phone Bridge
3.0.13 18202 Removed CRM status showing Standard/Partner
3.0.13 18195 SSL Certificate not working - Chrome Websocket shows (Optcode-1)
3.0.13 18188 SSL Cert updated
3.0.13 18182 Availability options are not shown if disabled from Security Policy
3.0.13 18182 DND/FWD options are not shown when disabled from Security Policy
3.0.13 18181 Improved presence consistency in display of colour and image when names match in presence
3.0.13 18176 Nederlands Translations updated
3.0.13 18151 Advanced Dialling Rules no longer causes "unhandled exception" error
3.0.13 18151 Fixed issue where name is truncated in Presence
3.0.13 18151 Focus is no longer taken form other applications when a new call notification arrives
3.0.13 18151 Task Tray Menu Height is consistent across "Panes"
3.0.13 18150 Updated "Lync Call" status to be "Skype for Business Call"
3.0.12 18137 Availability State names are consistent throughout software
3.0.12 18136 Character limitation on messaging has been extended to 2000 characters (per message)
3.0.12 18136 CLI is shown correctly in bottom panel of Presence Window
3.0.12 18136 Department info is shown correctly on edit User in "Department" field
3.0.12 18136 Improved chat message sizing issues
3.0.12 18136 Notes from CRM display improved in Caller Preview window
3.0.12 18136 On receipt of an internal call, "User image" is displayed on Preview Window correctly
3.0.12 18136 Presence behaves correctly when Combined View is Grouped
3.0.12 18130 Activities, Lock Computer options now revert to last known state when "unlocked"
3.0.12 18130 Changing Licence Type is working correctly
3.0.12 18130 The ability to change your Availability Custom Message in the Presence window is available
3.0.12 18130 The ability to change your Availability state in the Presence window is available
3.0.12 18128 Started Deploying correct Outlook Model dll V5.16.0
3.0.12 18122 Messaging showing in Task Tray Menu correctly
3.0.12 18120 Addin Library 3.0.1801.303 included
3.0.12 18120 Cache option and Integration Test disabled when Cache=No
3.0.12 18120 CRM specific help introduced
3.0.12 18120 Improvements to Tray menu spacing based on sub text - specific for other languages
3.0.12 18120 Outlook integration conflict with Salesforce adapter solved
3.0.12 18120 Update now notification introduced
3.0.12 18105 CRM setup, Number search fixed for CRM's that require information from branding
3.0.12 18098 Sorting/Grouping Features working correctly in Presence
3.0.12 18097 Dialling from Firefox new Extension available
3.0.12 18096 Select New Participant/Select Presence Item windows now display search results in alphabetical name order. After selecting a peer, focus no longer automatically moves to the Add button
3.0.12 18096 Support Added for devIPC SDK on 3rd Party Clients
3.0.12 18095 .Net Developer API (DEVIPC) available
3.0.12 18090 ACT v19 is able to search number, regardless of international formatting (except from Address Book window)
3.0.12 18080 Missed call events are detected correctly
3.0.12 18079 Validation carried out on "City" when registering Serial Number
3.0.12 18054 Error no longer appears when expanding a CRM header in Address Book search results where no relevant record is found in that CRM
3.0.12 18049 Complete Transfer and Conference options now supported in the Demonstration PBX
3.0.12 18039 "Partner" Integrations Clearly shown on Integrations page
3.0.12 18039 "Standard" Integrations Clearly shown on Integrations page
3.0.12 18039 Help Introduced into Task-tray
3.0.12 18039 Other Integrations Available through "Unlock Codes"
3.0.12 18039 Softphone Features Introduced
3.0.11 18047 Custom dialer no longer generates a crash when detecting IE browser text box
3.0.10 18039 Descriptions added to Task-tray
3.0.10 18039 Extension icon replaced with initials on Presence
3.0.10 18039 New User Interface
3.0.10 18039 Right-click no longer required on Presence Window - replaced with hover
3.0.10 18037 DATEV patched to fix bug preventing the ability to dial from DATEV
2.6.12 17148 Social Networking Integration removed
2.6.11 17097 Help link added to TTM
2.6.11 17073 In an environment where Operator updates Extension Name, it is no longer replaced by previously used name
2.6.11 17070 Google Contacts Integration Improved
2.6.10 17068 New USA area codes
2.6.10 17068 Zoho Phonebridge Supported
2.6.10 17058 Consult Transfer to a number, beginning with + no longer causing a problem
2.6.10 17058 On receipt of second call the ringing notification plays a regular beep, through the Device speaker, not the headset
2.6.10 17058 Resolved Chat issues when Arabic language used
2.6.10 17039 Absence Text no longer goes missing after client inactive for some time
2.6.10 17038 Chat messages with Arabic characters shown correctly
2.6.10 17038 Searches carried out with Arabic characters return results
2.6.10 17032 When Address Book Search popped, it no longer appears behind all windows
2.6.10 17004 Addition of new Partner Integrations
2.6.10 17004 Improved support for TLS1.0 disablement
2.6.10 17004 Support for"Salesforce CRM" Integration if Salesforce TLS1.0 critical update is activated
2.6.10 17004 Upgrade to version .NET 4.5
2.5.40 16370 Client no longer defaults to "User Mode" on upgrade/clean install
2.5.38 16349 Software behaves correctly when Consult Transfer Rejected on SCM
2.5.38 16348 Cached Google Contacts Integration allows user to select Calendar
2.5.38 16348 Syntax Error on Goldmine Integration Solved
2.5.38 16344 Country Names for Dutch Language Updated
2.5.38 16329 DevOutlook.exe improved to always close when hosting client is exited
2.5.38 16323 Screenpop to Microsoft Dynamics Nav 2016 Desktop works correctly
2.5.37 16320 Further improvements to internationally formatted numbers on Call History: editing the name from the history will also update the history
2.5.37 16319 Direction and Duration field on other user's/extension's call history shown correctly when information is dynamically updated
2.5.37 16319 MS Access Integration: Selecting the "Form" and "ID" fields in are no longer Failing when selected from drop-down
2.5.37 16318 Zoho CRM Integration: Support for EU Regional Server added
2.5.37 16315 Custom event for "Ringing" on outbound call working correctly
2.5.37 16301 Phonehelper dials internal numbers correctly
2.5.37 16301 Show Presence Option appears in the Call Events menu correctly
2.5.37 16294 User security level elevated at start of install to ensure internal msi's run with elevated status, allowing msi's to be deployed properly if admin rights unavailable
2.5.37 16288 Now able to carry out an "Advanced Address Book search" when there is no content in main field
2.5.37 16287 Dynamics CRM Integration has been improved to provide the full 9 locations
2.5.37 16287 Stored numbers in Shared Address Book with leading + will search correctly
2.5.37 16285 Improved searching of Microsoft Outlook partial matches on cached integration
2.5.37 16285 Improved searching of partial matches on cached integration
2.5.37 16285 Numbers stored in Shared Address Book with + Prefix are not matching against active calls
2.5.37 16279 Numbers stored in own country with international formatting (00, or+) can be correctly matched in Shared Address Book
2.5.37 16276 When Microsoft Outlook Integration is enabled with Data Caching, the "identifier" is no longer removed
2.5.36 16275 HotKeys now working
2.5.34 16247 Click-to-dial supported in Skype-for-Business 2016
2.5.32 16240 Moving from customised view and back follows previously set ''group by'' options
2.5.32 16239 General Microsoft Outlook integration improvements
2.5.32 16239 Microsoft Outlook caching working better for sites with over 1000 contacts
2.5.32 16234 Integrations no longer "Load" addins that are set to be cached
2.5.32 16229 Opera browser (extension) is now shown in Dialling Handlers
2.5.32 16226 Data Caching on GAL Contacts now works
2.5.32 16225 Google Contacts integration "Comm class factory" error resolved by Updating DLL.
2.5.32 16219 Client sets Lync State to previous after being on a call
2.5.32 16219 Key Cursor now Focuses on Transfer Window
2.5.32 16219 Support for Busylight V2 introduced
2.5.32 16218 Microsoft Outlook Integration is now able to search for Notes stored against contacts, on the Advanced Search only
2.5.32 16210 On exit of away from desk - availability state reverts back to last known
2.5.32 16203 Area Code improvements for German Language
2.5.32 16195 Busylight support improved
2.5.32 16195 Misleading option to transfer call to voicemail on multi-site options removed
2.5.32 16193 There is no longer a conflict between FWD All and Voicemail icons
2.5.31 16188 Client connects to SQL Server for Microsoft Dynamics NAV integration when required and disconnects after
2.5.31 16184 When a Feature Code Event is setup, saved then edited - the "type" of event is no longer reset.
2.5.31 16183 Called Tel showing in bottom panel of presence correctly
2.5.31 16183 Issues with call event to "Show Presence" not working has been resolved
2.5.31 16182 UCFullTapi is now able to authenticate on Non US/UK Operating systems.
2.5.31 16177 Calendar Integration settings under Activities now extends to Microsoft Outlook Calendar and Google Contacts Calendar
2.5.30 16175 Customised View is able to show call history correctly
2.5.30 16175 Google Contacts opens on correct page
2.5.30 16175 Help icon appears correctly in Windows 10
2.5.30 16175 When multiple chat messages are open, on receipt of message - only relevant chat window opens
2.5.30 16173 Call using desk phone option in Lync is now working correctly
2.5.30 16170 New Zealand area codes updated
2.5.30 16166 Russian translations updated
2.5.30 16161 Maximiser CRM Web Access integration introduced
2.5.30 16159 Google Places integrates correctly
2.5.27 16154 API Key introduced for National Tel.search.ch integration
2.5.27 16154 Limit AD synchronisatrion to container
2.5.27 16154 When Searching for a User on "Messaging" - Results shown correctly
2.5.27 16149 Focus Dialling now follows options set against Dialling Rules correctly
2.5.27 16149 When absence message is set from "User" or "Extension" screen and view changed to "Combined" Screen, shows Absence text against all associated devices
2.5.27 16148 Send digits function now works correctly from all number entry locations
2.5.27 16141 Dial button is no longer skewed in ACT! when viewed in 125% mode
2.5.27 16141 Google Chrome Plugin now ignores times in standard format
2.5.27 16141 New filter in Google Chrome Extension to ignore numbers in URLs
2.5.27 16140 Context-sensitive help now links correctly
2.5.26 16130 Programmed hotkeys present task tray icons correctly
2.5.26 16128 ACT 2010 Included in Integration list
2.5.25 16121 Active Directory Integration now allows Organisational Unit to be synchronised
2.5.25 16120 Improvements have been made to contact caching
2.5.25 16118 Feature Codes are now being sent correctly based on Availability
2.5.25 16118 Outlook integration works with "default" folder values in all languages
2.5.25 16114 Lync availability works correctly in 2010 and 2013 Clients
2.5.25 16111 Absence text no longer resets to empty after re-opening presence
2.5.22 16099 Row height for results returned from Integrations in Address Book Search shows correct amount of information
2.5.22 16095 Following a "Go To Meeting" update, online meeting detection corrected
2.5.22 16095 Plugin working correctly to allow dialling from Internet Explorer
2.5.22 16092 Fixed "add user" field for Customised Presence
2.5.22 16092 Fixed Right Click dialing
2.5.22 16092 Fixed security for "Other Call History" to hide history for contact
2.5.22 16092 Improved caching for larger databases
2.5.22 16092 Improved errors for no license when connecting through web sockets
2.5.22 16092 Meeting and Availability states corrected
2.5.22 16088 Availability and AbsenceText values improved as user goes in and out of meetings (previously if meeting detection was on it would corrupt these values)
2.5.22 16088 Device (extension) availability state now correct after user logs in (previously blank)
2.5.22 16088 Extension view on presence no longer shows information incorrectly on server based calendar integration
2.5.21 16085 Private appointment shows "(appointment)" on calendar integration
2.5.21 16084 If view others' history security privilege is not set for user, Call History options are removed
2.5.21 16083 Message fields no longer skewed
2.5.21 16082 TAPI dial only driver works correctly
2.5.21 16079 Consistency improved when editing availability actions
2.5.21 16077 Absence Text updates Correctly with "on exit" command
2.5.21 16073 Dialling rules for China fixed
2.5.21 16073 New Dial Button for Google Chrome Plugin
2.5.20 16071 Address Book Search Box has been fixed
2.5.20 16060 "Act! Plugin could not be installed" Error on Act! Integration Resolved
2.5.20 16057 "Data Connection" Section added to client configuration, allowing caching of local CRM information
2.5.20 16057 Availability State is now set against associated Extensions of a User when viewing Combined View.
2.5.20 16057 Conference Calls no longer provide an additional Preview Window
2.5.20 16057 Correct state for Availability shown on "Preferred device" and "extension"
2.5.20 16057 User state is shown correctly as "Online" for User, and Extensions for associated extensions
2.5.20 16057 When going into different states the set state is no longer cancelled automatically after a few minutes.
2.5.10 16030 Extensions appearing offline after network outage. Resolved
2.5.10 16030 User can now "dock" the Presence Window (Windows 8 & 10)
2.5.10 16028 Extensions do not show up correctly on Presence, when Preferred Device is changed.
2.5.10 16028 Extensions provisioned through client remain attached to user in combined view
2.5.10 16028 Features menu now controls the preferred device
2.5.10 16028 Server softphone setting change to second extension
2.5.10 16028 Tray menu shows Call Forward and DND for preferred device
2.5.10 16025 Fixed the Preview Window bug on call pickup when using DP button from handset
2.5.10 16025 Missing System Tray Icon Now Returns
2.5.10 16021 CRM Integration Fixed to Cache Using Configured Period of Time
2.5.10 16020 Presence Window Can Now Dock to the User's Preferred Side of the Screen (Windows 8 only)
2.5.10 16016 "Online Help" icon behaves as expected
2.5.10 16013 Added Help option to the 'Tray menu'
2.5.10 16013 In 2.5 the standard PDF manuals have been replaced with context sensitive online help. A complete on line manual is also available
2.5.10 16008 Groups, Trunks, etc will appear in "Extension" view in Presence (if set to visible)
2.5.10 16001 Dial pad option added for DTMF generation
2.5.10 16001 Presence Window now displays Groups & Speed Dials and allows to do call transfers
2.5.10 16001 Right clicking on a user from presence window will provide "email to" option
2.5.10 16001 The 2.5 version of the PC client and server will use the .NET 4.0 framework
2.4.32 15182 Eniro National Directory Integration Issues Resolved
2.4.32 15173 After Windows Explorer has crashed, attempt to show the Taskbar icon when Explorer is next running
2.4.32 15171 PerfectView CRM Integration Bug Fixed
2.4.30 15171 Call Control Policy was not disabling "Make call" in presence window and double click.
2.4.30 15163 "Contact" field when looking at Presence on Federated Site no longer shows most recent call
2.4.30 15162 Additional languages Introduced for: Brazilian Portuguese, Bulgarian, Chinese (Traditional), Croatian, Hebrew & Turkish
2.4.30 15162 Fixed dialling rules for countries with no area codes (Qatar, Luxembourg, etc.)
2.4.30 15162 Improved support for Dialing from Outlook 2013
2.4.30 15162 Resolved User list not working in "Select Peers" for "Messaging" and "Presence"
2.4.30 15161 All language dictionaries have been updated
2.4.30 15161 Improved Dialling on formatted numbers within Salesforce
2.4.30 15158 Client no longer removes DND When set from Xchange and then closed
2.4.29 15148 Fixed problem where hook state stays gray after network problem
2.4.28 15145 Custom View on Presence Updates Immediately
2.4.28 15144 Address Book Search now allows sending Emails from Outlook
2.4.28 15135 Call History Showing Local Numbers without Area Code now resolved.
2.4.28 15135 DND messages now included in the SDK output
2.4.28 15135 Fixed problem where local dialed numbers had no area code
2.4.28 15130 Fixed "IgnoreAnswer" for Auto attendants
2.4.28 15130 Hotkey dialing: Fixed for detecting from PDFs
2.4.28 15130 Removed Shift & Alt options from Hotkey Dialling
2.4.28 15130 The Preview window not showing caller's name if it has been found in an addin resolved
2.4.28 15126 Hyperlinks within text message are now clickable
2.4.27 15119 Added ability to dial numbers that require "wait for dialtone" using prefix:number, ie *92:90800500005
2.4.27 15119 Fixed tab order for "Shared Adress Book" Contact page
2.4.27 15119 Improved IE Textbox dialing
2.4.27 15119 Restored 'Complete' button when the Client tries to Consult/Transfer the call
2.4.27 15119 Unable to Transfer Call in progress to external Number on Receipt of inbound Call resolved
2.4.27 15119 Tapi32: Fix to allow Encore to work for transfered calls. This fix applies to all applications
2.4.27 15115 Client upgrade no longer disables 'Application Dialling' settings
2.4.27 15113 Now integrates into Microsoft Outlook's GAL Contacts folder
2.4.27 15110 During Consult; Title of Receiver in Number-Entry box renamed to ''Consult''
2.4.27 15107 Fixed the "Consult" button on the PC Client
2.4.26 15097 Fixed Google Contacts integration
2.4.26 15094 Fixed Call History not displaying CLI
2.4.26 15093 Missed calls that went thourgh the AA are now being displayed in the call history
2.4.26 15092 ODBC integration field search improved
2.4.26 15089 Fixed web page dialing issue within the Dynamics NAV 2013 integration
2.4.26 15081 ConnectWise integration - contact popping issue fixed
2.4.25 15082 Changed the "no monitor" bullet to black
2.4.25 15082 Fixes for Message History (show bold text better)
2.4.25 15080 Web Page Dialing: Added support for Skype links
2.4.25 15079 Added Extra DDI column to Presece Screen
2.4.25 15079 Fixed the Sage 50 Accounts integration "Web services error"
2.4.25 15079 vTiger integration - contact popping issue fixed
2.4.25 15078 Fixed the 'dial icon' option in Microsoft Dynamics CRM 2013
2.4.25 15073 Added PhoneHelper to 'Set Associations' list and 'How do you want to open this link'
2.4.25 15071 All changes made to the Presence Window are now getting stored
2.4.25 15071 Fixed dialling from Internet Explorer 11 (Windows 8)
2.4.25 15071 Fixed DND/Call Forward status on the Presence Screen
2.4.25 15069 Fixed Group Policy deployment issue
2.4.25 15069 Improved integration to Microsoft Dynamics CRM
2.4.25 15066 Added bullet icon for "not monitored"
2.4.25 15065 Focus dialling bug fixed - Extended Screen on 2 x Monitors on PC with 2 Display cards
2.4.25 15063 Fix for dialing international numbers in format [49] 0211 1234567
2.4.25 15063 Fixed dialing from ACT!
2.4.25 15063 Fixed user policy bug for hiding Call History, Messaging and Address Book.
2.4.25 15061 Popping Facebook contacts works again.
2.4.25 15060 Fixed client "transfer" problem (introduced recently)
2.4.25 15059 Fixed CRM contacts search by telephone number
2.4.25 15059 Fixed problems with SalesLogix Integration
2.4.25 15057 Fixed issue where the Client would fail to integrate with any pre-2013 ACT! Version
2.4.25 15056 Fixed German prefix codes
2.4.25 15056 Fixed PCI detection which now works with the start of URL instead of whole URL
2.4.25 15042 'Show on map' URL error location solved, client now uses google.com to display the current location
2.4.25 15042 Update/Download feature now works as expected
2.4.24 14804 Modification to presentation of barged call in presence window
2.4.24 14764 Fixed issue where the events 'on answer' and 'on ringing' weren't showing the presence window.
2.4.24 14707 Renamed OCS/Lync Integration to Remote Call Control
2.4.23 Fixed an issue with Application dialling (primarily on Citrix environment)
2.4.22 When opened 'Address Book' no longer loads results.
2.4.22 Issue fixed where Client would not store MS Outlook integration configuration settings
2.4.22 Call Transfer bug (with withheld number) now fixed
2.4.22 Google Chrome dialling issue fixed.
2.4.21 Location frequency bug has been fixed - show on map option is now again available.
2.4.21 Support for multiple fields "Text search'' queries to ODBC-based addins (e.g Access, ODBC, LDAP etc.)
2.4.21 The 'group by' -> "None" option is now being stored.
2.4.21 Improved support for "Parking Calls''
2.4.21 MS Outlook integration - Appointment issue fixed
2.4.21 Dialing extensions from MS Outlook now fixed.
2.4.21 Focus Dialling - now displayed as expected in 125% Windows View mode.
2.4.20 _ucserver is now the default server address, for when the 'Server' value on the Client is left blank.
2.4.20 Change made to automatically detect server IP address from DNS or machine name
2.4.20 Fixed issue with wrong location being reported for Mobile device
2.4.20 Automtically detect server IP Address from DNS/Machine name _ucserver on start up
2.4.19 Voicemail column has been added back to the Presence window.
2.4.19 'Appointments' option in the Outlook integration configuration screen is now by default set to (None) to avoid conflict with Exchange Server side integration
2.4.19 Availability column on the Presence Screen now reflects the availability description from the client tray menu
2.4.19 Availability description on the Presence Screen now refletcs the availability from the client tray menu
2.4.19 (Default) option for Appointments in Outlook Integration changed to (None) to avoid conflict with Exchange Server side integration
2.4.19 Font UpScale - Window Resize will now work in 125% mode
2.4.19 Client can now store preferred column width within the Address Book and Call History
2.4.19 Voicemail waiting column added to presence view
2.4.19 DND, Call Forward, Notes and Absence Message behaviour has been improved and now works as expected
2.4.19 Error message display to end user when PCI mute / unmute message unsuccessful: "Could not mute the Recording"
2.4.17 Resolved issue with MS Outlook integration profile dropdown not remaining selected
2.4.17 MS Dynamics 2011 Integration Dialling issues after roll up 14 fixed
2.4.17 Resolved issue with international dialling from Outlook
2.4.17 Fixed issue with call history filter for external calls
2.4.17 Click to call from MS Dynamics 365 improved
2.4.16 Fixed the issue when the user was unable Cancel DND on Operator and PC client
2.4.15 Resolved issue with BLF between federated sites not working
2.4.15 Call Forward and DND can be set from system tray menu
2.4.14 Fixed issue with MS Outlook application dialing not working
2.4.0 Dialing fix for Foxpro-based applications (ie Pegasus Opera)
2.3.19 Microsoft Outlook application dialing is now working again
2.3.19 Dial Button is now visible in ACT 2013 when viewed in 125% mode
2.3.19 Availability doesn't reset itself anymore after closing or unloading the client
2.3.19 Integration with LinkedIn is now working again
2.3.19 Mobile client icon now behaves correctly (depending on the call state)
2.1.5 XP Shutdown fix (WMS Idle)
2.1.1 Client software not losing settings on upgrade
SamsungXchange Server
Version Build Text
3.2.1 18574 Windows 11 is now a fully supported Operating System
3.2.0 18514 Added Tls1.2 protocol to API WebSocket
3.2.0 18514 CLI numbers now show in local format, not international
3.2.0 18514 Improvements in search results with numbers stored in alternate formats
3.2.0 18514 Updated SSL cert for JSAPI API
3.2.0 18459 Call clears correctly after a conference call is ended
3.2.0 18459 Fix for AD users that have a space in their userPrincipalName or samAccountName
3.2.0 18459 Improve performance for sites with many extensions by increasing the number of threads allowed
3.2.0 18459 UCusers update to address Microsoft Azure API change
3.1.1 18353 Windows 10 major upgrade (Oct 2018 Windows update 1803) no longer causes UCServer to stop working
3.1.0 18298 External LED Detected correctly
3.1.0 18298 Fixed crash at: UCClientUI.ctlCallPreview3.UpdateDuration
3.1.0 18296 connection improved by adding a keepalive on Samsung SCM
3.1.0 18296 Exchange Server Calendar integration Improvement
3.1.0 18293 Exchange Calendar integration registers licences correctly
3.1.0 18266 Added the Duration to the end of the text subject when writing CRM call activity
3.1.0 18264 "?" in Extension field in Client is working as expected
3.1.0 18264 Fixed bug where if directory download fails, all UC users were disabled
3.0.13 18254 Reject call now fires a missed call event as expected
3.0.13 18246 Task Tray menu when opened generates high CPU of over 25%
3.0.13 18193 After a Major Windows updates, if Server Database has been moved, Server will try to recover by looking for backup in C:\windows.old\windows\system32\config\systemprofile
3.0.13 18176 Nederlands Translations updated
3.0.12 18136 Department info is shown correctly on edit User in "Department" field
3.0.12 18132 Upgrading between versions obtains correct Version Licence automatically
3.0.12 18130 Introduced Virtual Devices Feature
3.0.12 18096 SCME: Fixed problem with detecting trunk prefix on inbound calls
3.0.12 18079 Validation carried out on "City" when registering Serial Number
3.0.12 18049 Complete Transfer and Conference options now supported in the Demonstration PBX
3.0.0 38 Licensing - General improvements to user experience
2.6.12 17120 When Offline an Extension is shown as Out of Service
2.6.12 17108 Selecting "Do not Monitor"will release the license against that user. Switching user in Single user mode will switch license to new user
2.6.12 17097 Reconnecting does not create duplicate Extensions
2.6.10 17004 Addition of new Partner Integrations
2.6.10 17004 Improved security for access server administration
2.6.10 17004 Improved support for TLS1.0 disablement
2.6.10 17004 Introduction of Browser based server administration tool (beta)
2.6.10 17004 Upgrade to version .NET 4.5
2.5.38 16349 All states of consult transfer reported correctly to server on SCM
2.5.38 16347 Device Name extended to 255 characters
2.5.38 16347 LCF_DROP is shown for incoming calls
2.5.38 16347 When Extension is Out of Service, State changes to reflect this.
2.5.38 16342 Server Shows Consumption of AD Integration Licences Correctly
2.5.38 16342 When ShortName is not a number, it is being sent in TAPI
2.5.38 16336 NoSnapshot fix introduced into Drivers for OfficeServ
2.5.37 16311 New installations will install SQL localDB 2014 (upgrades will continue to use SQLExpress)
2.5.37 16299 Connection to SCMC shows call states correctly
2.5.31 16179 If an extension uses pickup button on their handset to answer an anonymous call, API retains blank CLI when Withheld number calls in
2.5.30 16175 UCTelephony reconnects automatically to the PBX after PC restarted/powered on
2.5.27 16145 Notes are no longer cached, resulting in faster update when edited
2.5.25 16121 Advanced protection method introduced for accessing server configuration remotely, now only administrators are able to connect
2.5.25 16118 Changing the Area Code of a site no longer requires you to restart the UCServer service.
2.5.25 16118 Telephone numbers set against User are being stored correctly
2.5.25 16113 TAPI Licence Improvements
2.5.22 16090 Fixed Availability grid on Server Configuration
2.5.22 16090 Fixed user page when multiple users were edited
2.5.10 16024 Hidden Area Code for Small Countries with no "Areas"
2.5.10 16001 The 2.5 version of the PC client and server will use the .NET 4.0 framework
2.4.32 15183 Server software now has ability to disable the "hangup" control from Lync
2.4.30 15167 Adding a Range on Server Configuration Issues Resolved
2.4.30 15160 Security Policies Updated to "View others live calls" and "View others call history"
2.4.28 15141 Licence added for Tenants and download extension range added to PBX type
2.4.28 15141 Non admin policies now have correct starting settings
2.4.28 15135 Improved multi-tenant support
2.4.27 15119 Added ability to dial numbers that require "wait for dialtone" using prefix:number, ie *92:90800500005
2.4.26 15095 Added Support for Transfer to Group
2.4.26 15089 Federation - "Number of licenses exceeded (0)" is no longer an issue
2.4.25 15079 RCC Gateway: Added option to disable support for Forwarding
2.4.25 15062 Samsung OfficeServ poor network fix
2.4.25 15056 Fixed problem when switching user mode within the Phone App
2.4.24 14707 Renamed OCS/Lync Integration to Remote Call Control
2.4.23 If the area code starts the same digit as the trunk access code, the area code is no longer missed out
2.4.23 Fixed an issue with Application dialling (primarily on Citrix environment)
2.4.22 Call Transfer bug (with withheld number) now fixed
2.4.22 Park Call on OfficeServ is now supported.
2.4.21 German prefix codes fixed (017)
2.4.21 Sessions screen now shows correct time/date
2.4.21 Phones status improved
2.4.21 New User Policy ''Deflect/Pickup'' option is now available.
2.4.21 Improved the EWS auto-discovery (based on the email address entered in the Username)
2.4.20 _ucserver is now the default server address, for when the 'Server' value on the Client is left blank.
2.4.20 Fixed issue with wrong location being reported for Mobile device
2.4.19 Demo Mode - Call Generator allows now to assign external numbers to generate incoming calls.
2.4.19 (Default) option for Appointments in Outlook Integration changed to (None) to avoid conflict with Exchange Server side integration
2.4.19 Renamed 'Voice Recording' (Service) to 'Voice Recorder Integration'
2.4.19 Removed mobile/desk extensions from Mobile deployment menu. These details are now taken from user profile
2.4.18 Changing an extension name no longer removes Call Forward or DND settings on the corresponding handset
2.4.17 Fixed Active Directory integration error when all fields not completed
2.4.17 Active Directory integration error when all fields not completed
2.4.17 Issue with mobile licenses not being released fixed
2.4.15 Resolved issue with BLF between federated sites not working
2.4.2 Fixes for threading issues in UCServer when sending events
2.4.2 Changed directory download to require at least three characters in a name for Samsung OfficeServ PBX
2.3.10 OfficeServ: fixed several problems around stuck calls during cancel transfer (and other related scenarios)
2.3.7 Fixed problem when on Officeserver where a user tries to pickup a call that they themselves had made.
2.3.5 Not monitored state now introduced for unmonitored extensions
2.3.5 Improvements to support for conference on OfficeServ
2.2.9 Samsung problem where dialed number is shown (incorrect) on dialtone. The result was that call history has confused number/names.
2.2.7 Server configuration changes to restrict the sections (Extensions, Trunks, etc) to only those that are relevant
2.2.6 Fix for problem that occurred when multiple Tapi PBXs were set to start automatically (after reboot)
2.2.6 Samsung directory download capped to 12 character names
SamsungXchange PCOperator
Version Build Text
3.2.0 18514 Updated SSL cert for JSAPI API
3.2.0 18509 Changed Dialing Handler Label to Microsoft Edge Legacy (add-on)
3.2.0 18509 Preview Window location is retained on second screen
3.2.0 18509 Preview window timeout - Added option at Configuration -> Interface
3.2.0 18509 Same "Copy to Clipboard" icon used throughout
3.2.0 18479 New CRM Addin Library (2102.102)
3.2.0 18460 New CRM Addin Library (2004.114)
3.2.0 18460 New CRM Addin Library (2007.125)
3.2.0 18460 New CRM Addin Library (2010.115)
3.2.0 18459 Dialling menu options in Portuguese required adjusting
3.2.0 18459 DND and forward are hidden on user tiles in Attendant presence view
3.2.0 18459 Fixed Help if IE11 is not installed
3.2.0 18459 Hotkey dialling works consistently
3.2.0 18459 Name no longer disappears when docking presence
3.2.0 18459 Portuguese missing from languages list
3.2.0 18459 Update installers to ensure for .Net dependencies are installed
3.2.0 18459 Updated Client to target .Net Framework 4.8
3.2.0 18459 Updates API Certificate for another 1 year
3.2.0 18459 Zoho Activities start time is not correct
3.1.1 18361 Meeting detection - WebEx is now detected.
3.1.1 18361 Upgrading client retains Netinjectlib.dll, when it was previously lost
3.1.0 18328 SSL Certificate updated for Zoho Phonebridge integration
3.1.0 18316 added x-crm-org header for Zoho phone bridge
3.1.0 18298 External LED Detected correctly
3.1.0 18298 Fixed crash at: UCClientUI.ctlCallPreview3.UpdateDuration
3.1.0 18284 City name showing correctly as: 'S-Hertogenbosch'
3.1.0 18276 OutlookModel (Redemption) v5.19 update, Outlook 2016/2019 and Outlook Centennial (Windows Store) compatibility
3.1.0 18274 Busylight and Blynclight now can work simultaneously
3.1.0 18274 Support added for Edge dialing handler
3.1.0 18266 Added the Duration to the end of the text subject when writing CRM call activity
3.0.13 18267 Translation applied to CRM Activity Logging
3.0.13 18259 Chat message no longer shows notification on startup, after the message has been opened
3.0.13 18254 Reject call now fires a missed call event as expected
3.0.13 18248 Hot Keys now work correctly, except in the Edge browser which is a current known limitation
3.0.13 18248 Included the latest Outlookmodel.dll & Outlookmodel64.dll changes to 5.18
3.0.13 18248 Maximising the client on Windows 7 or Windows Server 2008 will expand to the full screen
3.0.13 18248 Show Presence on answer working correctly
3.0.13 18248 Support added for Blynclight external devices
3.0.13 18246 Task Tray menu when opened generates high CPU of over 25%
3.0.13 18228 Connect now supports CRM API
3.0.13 18212 Recent calls translation of "yesterday" and "today"
3.0.13 18205 Disabled searching in Address book and Task Tray if CRM does not have "Live" Capabilities e.g. Zoho Phone Bridge
3.0.13 18202 Removed CRM status showing Standard/Partner
3.0.13 18195 SSL Certificate not working - Chrome Websocket shows (Optcode-1)
3.0.13 18188 SSL Cert updated
3.0.13 18182 Availability options are not shown if disabled from Security Policy
3.0.13 18182 DND/FWD options are not shown when disabled from Security Policy
3.0.13 18181 Improved presence consistency in display of colour and image when names match in presence
3.0.13 18176 Nederlands Translations updated
3.0.13 18168 Operator presence default to Users View
3.0.13 18151 Advanced Dialling Rules no longer causes "unhandled exception" error
3.0.13 18151 Fixed issue where name is truncated in Presence
3.0.13 18151 Focus is no longer taken form other applications when a new call notification arrives
3.0.13 18151 Task Tray Menu Height is consistent across "Panes"
3.0.13 18150 Updated "Lync Call" status to be "Skype for Business Call"
3.0.12 18137 Availability State names are consistent throughout software
3.0.12 18136 Character limitation on messaging has been extended to 2000 characters (per message)
3.0.12 18136 CLI is shown correctly in bottom panel of Presence Window
3.0.12 18136 Department info is shown correctly on edit User in "Department" field
3.0.12 18136 Improved chat message sizing issues
3.0.12 18136 Notes from CRM display improved in Caller Preview window
3.0.12 18136 On receipt of an internal call, "User image" is displayed on Preview Window correctly
3.0.12 18136 Presence behaves correctly when Combined View is Grouped
3.0.12 18132 Upgrading between versions obtains correct Version Licence automatically
3.0.12 18130 Activities, Lock Computer options now revert to last known state when "unlocked"
3.0.12 18130 Changing Licence Type is working correctly
3.0.12 18130 The ability to change your Availability Custom Message in the Presence window is available
3.0.12 18130 The ability to change your Availability state in the Presence window is available
3.0.12 18128 Started Deploying correct Outlook Model dll V5.16.0
3.0.12 18122 Messaging showing in Task Tray Menu correctly
3.0.12 18120 Addin Library 3.0.1801.303 included
3.0.12 18120 Cache option and Integration Test disabled when Cache=No
3.0.12 18120 CRM specific help introduced
3.0.12 18120 Improvements to Tray menu spacing based on sub text - specific for other languages
3.0.12 18120 Outlook integration conflict with Salesforce adapter solved
3.0.12 18120 Update now notification introduced
3.0.12 18105 CRM setup, Number search fixed for CRM's that require information from branding
3.0.12 18098 Sorting/Grouping Features working correctly in Presence
3.0.12 18097 Dialling from Firefox new Extension available
3.0.12 18096 Select New Participant/Select Presence Item windows now display search results in alphabetical name order. After selecting a peer, focus no longer automatically moves to the Add button
3.0.12 18096 Support Added for devIPC SDK on 3rd Party Clients
3.0.12 18090 ACT v19 is able to search number, regardless of international formatting (except from Address Book window)
3.0.12 18080 Missed call events are detected correctly
3.0.12 18079 Validation carried out on "City" when registering Serial Number
3.0.12 18049 Complete Transfer and Conference options now supported in the Demonstration PBX
3.0.12 18039 "Partner" Integrations Clearly shown on Integrations page
3.0.12 18039 "Standard" Integrations Clearly shown on Integrations page
3.0.12 18039 Help Introduced into Task-tray
3.0.12 18039 Other Integrations Available through "Unlock Codes"
3.0.12 18039 Softphone Features Introduced
3.0.11 18047 Custom dialer no longer generates a crash when detecting IE browser text box
3.0.10 18039 Descriptions added to Task-tray
3.0.10 18039 Extension icon replaced with initials on Presence
3.0.10 18039 New User Interface
3.0.10 18039 Right-click no longer required on Presence Window - replaced with hover
3.0.10 18037 DATEV patched to fix bug preventing the ability to dial from DATEV
2.6.12 17148 Social Networking Integration removed
2.6.11 17073 In an environment where Operator updates Extension Name, it is no longer replaced by previously used name
2.6.11 17070 Google Contacts Integration Improved
2.6.10 17068 New USA area codes
2.6.10 17068 Zoho Phonebridge Supported
2.6.10 17058 Consult Transfer to a number, beginning with + no longer causing a problem
2.6.10 17058 On receipt of second call the ringing notification plays a regular beep, through the Device speaker, not the headset
2.6.10 17058 Resolved Chat issues when Arabic language used
2.6.10 17039 Absence Text no longer goes missing after client inactive for some time
2.6.10 17038 Chat messages with Arabic characters shown correctly
2.6.10 17038 Searches carried out with Arabic characters return results
2.6.10 17032 When Address Book Search popped, it no longer appears behind all windows
2.6.10 17004 Addition of new Partner Integrations
2.6.10 17004 Improved support for TLS1.0 disablement
2.6.10 17004 Upgrade to version .NET 4.5
2.5.38 16349 Software behaves correctly when Consult Transfer Rejected on SCM
2.5.38 16348 Cached Google Contacts Integration allows user to select Calendar
2.5.38 16348 Syntax Error on Goldmine Integration Solved
2.5.38 16344 Country Names for Dutch Language Updated
2.5.38 16329 DevOutlook.exe improved to always close when hosting client is exited
2.5.38 16323 Screenpop to Microsoft Dynamics Nav 2016 Desktop works correctly
2.5.37 16320 Further improvements to internationally formatted numbers on Call History: editing the name from the history will also update the history
2.5.37 16319 Direction and Duration field on other user's/extension's call history shown correctly when information is dynamically updated
2.5.37 16319 Leak where each call that is received costs 16 "user" handles has been resolved
2.5.37 16319 MS Access Integration: Selecting the "Form" and "ID" fields in are no longer Failing when selected from drop-down
2.5.37 16318 Zoho CRM Integration: Support for EU Regional Server added
2.5.37 16315 Custom event for "Ringing" on outbound call working correctly
2.5.37 16314 2 lines of information shown for details of a contact
2.5.37 16306 Call Duration is Taken from the PBX and not Calculated
2.5.37 16301 Phonehelper dials internal numbers correctly
2.5.37 16301 Show Presence Option appears in the Call Events menu correctly
2.5.37 16294 User security level elevated at start of install to ensure internal msi's run with elevated status, allowing msi's to be deployed properly if admin rights unavailable
2.5.37 16288 Now able to carry out an "Advanced Address Book search" when there is no content in main field
2.5.37 16287 Dynamics CRM Integration has been improved to provide the full 9 locations
2.5.37 16287 Stored numbers in Shared Address Book with leading + will search correctly
2.5.37 16285 Improved searching of Microsoft Outlook partial matches on cached integration
2.5.37 16285 Improved searching of partial matches on cached integration
2.5.37 16285 Numbers stored in Shared Address Book with + Prefix are not matching against active calls
2.5.37 16279 Numbers stored in own country with international formatting (00, or+) can be correctly matched in Shared Address Book
2.5.37 16276 When Microsoft Outlook Integration is enabled with Data Caching, the "identifier" is no longer removed
2.5.36 16275 HotKeys now working
2.5.34 16247 Click-to-dial supported in Skype-for-Business 2016
2.5.32 16240 Moving from customised view and back follows previously set ''group by'' options
2.5.32 16239 General Microsoft Outlook integration improvements
2.5.32 16239 Microsoft Outlook caching working better for sites with over 1000 contacts
2.5.32 16234 Integrations no longer "Load" addins that are set to be cached
2.5.32 16229 Opera browser (extension) is now shown in Dialling Handlers
2.5.32 16226 Data Caching on GAL Contacts now works
2.5.32 16225 Google Contacts integration "Comm class factory" error resolved by Updating DLL.
2.5.32 16219 Client sets Lync State to previous after being on a call
2.5.32 16219 Support for Busylight V2 introduced
2.5.32 16210 On exit of away from desk - availability state reverts back to last known
2.5.32 16203 Area Code improvements for German Language
2.5.32 16195 Busylight support improved
2.5.32 16193 Absence Text is correct on both the extension and user views
2.5.32 16193 There is no longer a conflict between FWD All and Voicemail icons
2.5.31 16186 Deflect On Ringing Now introduced
2.5.31 16182 UCFullTapi is now able to authenticate on Non US/UK Operating systems.
2.5.31 16177 Calendar Integration settings under Activities now extends to Microsoft Outlook Calendar and Google Contacts Calendar
2.5.30 16175 Google Contacts opens on correct page
2.5.30 16170 New Zealand area codes updated
2.5.30 16168 Help Option now available from Task Tray
2.5.30 16166 Russian translations updated
2.5.30 16161 Maximiser CRM Web Access integration introduced
2.5.30 16159 Google Places integrates correctly
2.5.27 16154 API Key introduced for National Tel.search.ch integration
2.5.27 16154 When Searching for a User on "Messaging" - Results shown correctly
2.5.27 16149 Focus Dialling now follows options set against Dialling Rules correctly
2.5.27 16148 Send digits function now works correctly from all number entry locations
2.5.27 16141 Dial button is no longer skewed in ACT! when viewed in 125% mode
2.5.27 16141 Google Chrome Plugin now ignores times in standard format
2.5.27 16141 New filter in Google Chrome Extension to ignore numbers in URLs
2.5.27 16140 Context-sensitive help now links correctly
2.5.26 16130 Programmed hotkeys present task tray icons correctly
2.5.26 16128 ACT 2010 Included in Integration list
2.5.25 16121 Active Directory Integration now allows Organisational Unit to be synchronised
2.5.25 16120 Improvements have been made to contact caching
2.5.25 16118 Feature Codes are now being sent correctly based on Availability
2.5.25 16118 Outlook integration works with "default" folder values in all languages
2.5.25 16114 Lync availability works correctly in 2010 and 2013 Clients
2.5.22 16099 Row height for results returned from Integrations in Address Book Search shows correct amount of information
2.5.22 16095 Following a "Go To Meeting" update, online meeting detection corrected
2.5.22 16095 Plugin working correctly to allow dialling from Internet Explorer
2.5.22 16092 Fixed "add user" field for Customised Presence
2.5.22 16092 Fixed Right Click dialing
2.5.22 16092 Fixed security for "Other Call History" to hide history for contact
2.5.22 16092 Improved caching for larger databases
2.5.22 16092 Meeting and Availability states corrected
2.5.22 16088 Availability and AbsenceText values improved as user goes in and out of meetings (previously if meeting detection was on it would corrupt these values)
2.5.22 16088 Extension view on presence no longer shows information incorrectly on server based calendar integration
2.5.21 16085 Private appointment shows "(appointment)" on calendar integration
2.5.21 16084 If view others' history security privilege is not set for user, Call History options are removed
2.5.21 16082 TAPI dial only driver works correctly
2.5.21 16079 Consistency improved when editing availability actions
2.5.21 16077 Absence Text updates Correctly with "on exit" command
2.5.21 16077 Fixed number search in Presence window
2.5.21 16073 Dialling rules for China fixed
2.5.21 16073 New Dial Button for Google Chrome Plugin
2.5.21 16073 Priority of text on tile (absence, contact) swapped
2.5.20 16060 "Act! Plugin could not be installed" Error on Act! Integration Resolved
2.5.20 16057 "Data Connection" Section added to client configuration, allowing caching of local CRM information
2.5.20 16057 Conference Calls no longer provide an additional Preview Window
2.5.20 16051 Key-Stroke Indicator added to Call Control Buttons
2.5.11 16053 Ability to backspace on Search works correctly
2.5.10 16030 Extensions appearing offline after network outage. Resolved
2.5.10 16028 Extensions do not show up correctly on Presence, when Preferred Device is changed.
2.5.10 16028 Extensions provisioned through client remain attached to user in combined view
2.5.10 16028 Features menu now controls the preferred device
2.5.10 16028 Server softphone setting change to second extension
2.5.10 16028 Tray menu shows Call Forward and DND for preferred device
2.5.10 16025 Missing System Tray Icon Now Returns
2.5.10 16021 CRM Integration Fixed to Cache Using Configured Period of Time
2.5.10 16016 "Online Help" icon behaves as expected
2.5.10 16013 Added Help option to the 'Tray menu'
2.5.10 16008 Groups, Trunks, etc will appear in "Extension" view in Presence (if set to visible)
2.5.10 16001 Presence Window now displays Groups & Speed Dials and allows to do call transfers
2.5.10 16001 Right clicking on a user from presence window will provide "email to" option
2.5.10 16001 The 2.5 version of the PC client and server will use the .NET 4.0 framework
2.4.32 15182 Eniro National Directory Integration Issues Resolved
2.4.32 15173 After Windows Explorer has crashed, attempt to show the Taskbar icon when Explorer is next running
2.4.32 15171 PerfectView CRM Integration Bug Fixed
2.4.30 15163 "Contact" field when looking at Presence on Federated Site no longer shows most recent call
2.4.30 15162 Additional languages Introduced for: Brazilian Portuguese, Bulgarian, Chinese (Traditional), Croatian, Hebrew & Turkish
2.4.30 15162 Improved support for Dialing from Outlook 2013
2.4.30 15162 Resolved User list not working in "Select Peers" for "Messaging" and "Presence"
2.4.30 15161 All language dictionaries have been updated
2.4.30 15161 Improved Dialling on formatted numbers within Salesforce
2.4.28 15145 Custom View on Presence Updates Immediately
2.4.28 15144 Address Book Search now allows sending Emails from Outlook
2.4.28 15135 Call History Showing Local Numbers without Area Code now resolved.
2.4.28 15135 DND messages now included in the SDK output
2.4.28 15135 Fixed problem where local dialed numbers had no area code
2.4.28 15135 Fixed the issue with switching between the extension pages (with the DDI assigned to it)
2.4.28 15134 User no longer gets stuck when adding new customised page from right-click menu no on extensions when cancelled
2.4.28 15133 Added Flashing cursor when the text is typed in the filter field
2.4.28 15133 Bug Where Presence Page Refreshed too Often Resolved
2.4.28 15130 Fixed "IgnoreAnswer" for Auto attendants
2.4.28 15130 Hotkey dialing: Fixed for detecting from PDFs
2.4.28 15130 Removed Shift & Alt options from Hotkey Dialling
2.4.28 15130 The Preview window not showing caller's name if it has been found in an addin resolved
2.4.28 15126 Hyperlinks within text message are now clickable
2.4.27 15119 Added ability to dial numbers that require "wait for dialtone" using prefix:number, ie *92:90800500005
2.4.27 15119 Fixed tab order for "Shared Adress Book" Contact page
2.4.27 15119 Improved IE Textbox dialing
2.4.27 15119 Presence: Allow items to be multi-selected
2.4.27 15119 Restored 'Complete' button when the Client tries to Consult/Transfer the call
2.4.27 15119 Unable to Transfer Call in progress to external Number on Receipt of inbound Call resolved
2.4.27 15115 Client upgrade no longer disables 'Application Dialling' settings
2.4.27 15113 Now integrates into Microsoft Outlook's GAL Contacts folder
2.4.27 15112 Better sorting on startup
2.4.26 15103 Fixed department/extensions layout within the Operator Client
2.4.26 15097 Fixed Google Contacts integration
2.4.26 15096 Fixed Auto tab - timezone bug
2.4.26 15096 Transfer to external numbers fixed by imprvoing the calculation and the state of the incoming calls
2.4.26 15094 Fixed Call History not displaying CLI
2.4.26 15093 Missed calls that went thourgh the AA are now being displayed in the call history
2.4.26 15092 ODBC integration field search improved
2.4.26 15089 Fixed the duplicated extensions issue
2.4.26 15089 Fixed web page dialing issue within the Dynamics NAV 2013 integration
2.4.26 15081 ConnectWise integration - contact popping issue fixed
2.4.25 15082 Changed the "no monitor" bullet to black
2.4.25 15080 Web Page Dialing: Added support for Skype links
2.4.25 15079 Fixed the issue where the Operator Client would take too long to respond when clearing the search filter
2.4.25 15079 Fixed the Sage 50 Accounts integration "Web services error"
2.4.25 15079 vTiger integration - contact popping issue fixed
2.4.25 15078 Fixed the 'dial icon' option in Microsoft Dynamics CRM 2013
2.4.25 15073 Added PhoneHelper to 'Set Associations' list and 'How do you want to open this link'
2.4.25 15071 Fixed dialling from Internet Explorer 11 (Windows 8)
2.4.25 15069 Fixed Group Policy deployment issue
2.4.25 15069 Improved integration to Microsoft Dynamics CRM
2.4.25 15066 Added bullet icon for "not monitored"
2.4.25 15065 Focus dialling bug fixed - Extended Screen on 2 x Monitors on PC with 2 Display cards
2.4.25 15063 Fix for dialing international numbers in format [49] 0211 1234567
2.4.25 15063 Fixed dialing from ACT!
2.4.25 15063 Fixed user policy bug for hiding Call History, Messaging and Address Book.
2.4.25 15061 Popping Facebook contacts works again.
2.4.25 15060 Fixed client "transfer" problem (introduced recently)
2.4.25 15060 Operator notes are now replicated to other consoles
2.4.25 15059 Fixed CRM contacts search by telephone number
2.4.25 15059 Fixed problems with SalesLogix Integration
2.4.25 15057 Fixed issue where the Client would fail to integrate with any pre-2013 ACT! Version
2.4.25 15056 Fixed German prefix codes
2.4.25 15056 Fixed PCI detection which now works with the start of URL instead of whole URL
2.4.25 15055 Setting 'Absence Text' will no longer interfere with 'DND' monitor
2.4.25 15042 'Show on map' URL error location solved, client now uses google.com to display the current location
2.4.24 14804 Modification to presentation of barged call in presence window
2.4.22 Issue fixed where Client would not store MS Outlook integration configuration settings
2.4.22 Google Chrome dialling issue fixed.
2.4.22 Call Transfer bug (with withheld number) now fixed
2.4.21 Dialing extensions from MS Outlook now fixed.
2.4.21 Location frequency bug has been fixed - show on map option is now again available.
2.4.21 Improved support for "Parking Calls''
2.4.21 MS Outlook integration - Appointment issue fixed
2.4.21 Support for multiple fields "Text search'' queries to ODBC-based addins (e.g Access, ODBC, LDAP etc.)
2.4.20 Automtically detect server IP Address from DNS/Machine name _ucserver on start up
2.4.20 Fixed issue with wrong location being reported for Mobile device
2.4.19 Availability description on the Presence Screen now refletcs the availability from the client tray menu
2.4.19 'Appointments' option in the Outlook integration configuration screen is now by default set to (None) to avoid conflict with Exchange Server side integration
2.4.19 DND no longer disappears on the Operator client when a Voicemail Message is received
2.4.19 DND, Call Forward, Notes and Absence Message behaviour has been improved and now works as expected
2.4.19 "Stuck calls" on the extension tiles have been now improved.
2.4.19 Error message display to end user when PCI mute / unmute message unsuccessful: "Could not mute the Recording"
2.4.19 User can now add and remove the custom pages
2.4.19 Cancel DND setting now works
2.4.17 Operator can now add and view notes for an extension
2.4.17 Absence greeting added to extension tip notes
2.4.17 Operator console can add and view notes for an extension
2.4.17 Operator can now update absence text associated with user and/or extension
2.4.17 Operator client can now update another user's availability
2.4.17 Receptionist can update absence text associated with user and/or extension
2.4.17 Option added to automatically delete Operator filter
2.4.17 Resolved issue with international dialling from Outlook
2.4.17 Fixed issue with call history filter for external calls
2.4.16 Fixed the issue when the user was unable Cancel DND on Operator and PC client
2.4.14 Fixed applied for deletion of the custom page
2.4.14 Fixed Deletion of Operator custom page
2.3.19 Voicemail column added to Presence View
SamsungXchange MacClient
Version Build Text
2.7.14.2 1FD9F3 Correct column headers in Presence
2.7.14.2 1FD9F3 Fix ability to add User by text when configuring Customised Presence view
2.7.14.2 1FD9F3 Fix for client crash caused by searching Presence too quickly following View change
2.7.14.2 1FD9F3 Fix for crash caused by performing a second search by Extension number in Presence
2.7.14.2 1FD9F3 Fix for number search failure in Presence
2.7.14.2 1FD9F3 Remove Do Not Login option
2.7.6 Lync integration updated to be Skype for Business
2.6.9 Customised view will search by Extension and User
2.6.9 Availability icon for other Extension is correct in Presence
2.6.9 User view corrected in Presence
2.6.9 Chat Messaging displays previous messages correctly
2.6.8 Code fix so that Call Preview is displayed correctly during a call
2.6.8 Coding fix for messaging between Mac Client and other Clients (either Windows or Mac)
2.6.1 DND / FWD Icons Show correctly
2.6.1 Xing! Integration Correctly Showing as Linked
2.6.1 Number on clipboard icon no longer obscures DND / FWD Icon
2.6.1 Phone Window Icon shown in correct order
2.6.1 Licences Showing Correctly
2.6.1 Can search Sugar CRM correctly
2.6.1 Recent menu behaves like the PC client
2.6.1 Sugar CRM is now in Supported List of Integrations
2.6.1 The CRM contact correctly showed during the call in Call History
2.6.1 Location information is showing in the correct order
2.4.11 Message thread is no longer lost when replying to a message in the mac client
2.4.11 Message History is no longer cleared each time the mac client is launched
2.4.11 Preferences > Interface page no longer takes a long time to load
2.4.11 "Activate"? button working after an error message has been received on Salesforce integration
2.4.11 On exit/start or waking from sleep, messages all disappear from message history
2.4.10 10 Salesforce Integration correctly returns results
2.4.10 9 Call History ordering correctly
2.4.10 7 Improved Keepalive between client and server
2.4.10.5 Security Policy changes to disable caller info
2.4.10.5 Client consumes correct licence
2.4.10.5 Log files shown correctly
2.4.10.5 OSX 10.11 is now supported
2.4.10.4 Web button no longer appends ''http://'' regardless if link already had protocol or required ''https'' on Contact View
2.4.10.4 Mail button no longer appends double slashes ("//") to email address on Contact View
2.4.9.8 Trying to collapse multiple groups no longer re-opens ''Unknown'' or ''Department''
2.4.9.6 Mac correctly searches on partial matches
2.4.9.6 Software is now able to Detect Default Language Correctly
2.4.9.6 Shared address book contact field updates will save and transfer over on a live call
2.4.9.6 Mac address book search inconsistencies resolved
2.4.9.6 Preview/Call Window match data and show correctly
2.4.9.6 Preview window better matches PC version. Preview shows transferred call detail
2.4.9.6 Presence screen settings, view, group by and sort save when personalised
2.4.9.6 Preview/Call Window show data faster, matching PC client speed
2.4.9.6 OS X Contacts integration no longer fails
2.4.9.4 Preview Window is now movable (if it is not moved, the Preview notification will stack. If it is moved, they will not stack)
2.4.9.4 Salesforce Integration no longer crashes application
2.4.9 Pickup on ringing now working from Presence
2.4.9 Phone Window updates correctly
2.4.9 Deflect now working from Presence
2.4.9 User View: Text for "Consult" and "Transfer" Corrected
2.4.9 Availability icons Updated
2.4.9 Message History Shows Correctly
2.4.9 Blind Transfer now working from Presence
2.4.9 Custom events failed on "Ringing" improved
2.4.9 Now searches telephone numbers stored in different format
2.4.9 Send Message - "To" field populates correctly
2.4.9 Corrected logic for listing operations (e.g. Make call only shows when call is possible)
2.4.9 Salesforce Integration Popping issues resolved
2.4.9 Salesforce Integration Now supports partial matches
2.4.9 Direction on Calls Corrected
2.4.9 Resolved no notification on receipt of a message
2.4.9 "pop" Phone Window event is now available
2.4.9 Call History Right-click Menu Corrected
2.4.9 OSX 10.10 is now Supported
2.4.9 OSX 10.10: Help button is now located on the right (to accommodate a dynamic full screen button)
2.4.9 Preview Window buttons follow same rules as PC Client (ordering and first button has text)
2.4.9 Corrected image sizing on state menu
2.4.9 Preview Window no longer remains on screen after call completed
2.4.5 Support for OSX Version 10.6: Snow Leopard discontinued
2.4.5 Better connection detection
2.4.5 TLS security is now optional
2.4.5 Updated connection libraries.
2.4.5 User state improved