Resources

Release Notes


Product:
Version Build Product Text
2.6.11 17073 PC Operator In an environment where Operator updates Extension Name, it is no longer replaced by previously used name
2.6.11 17070 PC Client, PC Operator Google Contacts Integration Improved
2.6.10.0 Android App Location update frequency no longer resets to "never" whenever the phone is restarted
2.6.10.0 Android App Geo Location updates on Presence Correctly
2.6.10.0 Android App Some additional translations
2.6.10.0 Android App Icon change – Presence “Bullet”
2.6.10.0 Android App Added missing Availability states (previously only Available, Busy and Away were shown)
2.6.10.0 Android App New “Privacy Policy” menu item in “About”
2.6.10.0 Android App New icons for “User” states (square)
2.6.10.0 Android App Additional translations
2.6.10.0 Android App Changed order of Session Startup
2.6.10.0 Android App Fixed provisioning issues
2.6.10.0 Android App Some capital letter changes in the menus
2.6.10.0 Android App Capital Letter Consistency
2.6.10 17068 PC Client, PC Operator New USA area codes
2.6.10 17068 PC Client, PC Operator Zoho Phonebridge Supported
2.6.10 17058 PC Client On receipt of second call the ringing notification plays a regular beep, through the Device speaker, not the headset
2.6.10 17058 PC Client, PC Operator Resolved Chat issues when Arabic language used
2.6.10 17039 PC Client, PC Operator Absence Text no longer goes missing after client inactive for some time
2.6.10 17038 PC Client, PC Operator Chat messages with Arabic characters shown correctly
2.6.10 17038 PC Client, PC Operator Searches carried out with Arabic characters return results
2.6.10 17032 PC Client, PC Operator When Address Book Search popped, it no longer appears behind all windows
2.6.10 17004 Server, PC Operator Improved support for TLS1.0 disablement
2.6.10 17004 Server Improved security for access server administration
2.6.10 17004 Server Introduction of Browser based server administration tool (beta)
2.6.10 17004 PC Client, TAPI Client Support for Salesforce CRM Integration if Salesforce TLS1.0 critical update is activated
2.6.10 17004 Server, PC Operator Support for TLS 1.2
2.6.10 17004 Server, PC Operator Addition of new Partner Integrations
2.6.10 17004 PC Client, Server, PC Operator Upgrade to version .NET 4.5
2.6.9 Mac Client Chat Messaging displays previous messages correctly
2.6.9 Mac Client Availability icon for other Extension is correct in Presence
2.6.9 Mac Client User view corrected Presence
2.6.9 Mac Client Customised view will search by Extension and User
2.6.9 Mac Client Call History displays correctly
2.6.8 Mac Client Code fix so that Call Preview is displayed correctly during a call
2.6.8 Mac Client Coding fix for messaging between Mac Client and other Clients (either Windows or Mac)
2.6.1 Mac Client Location information is showing in the correct order
2.6.1 Mac Client Can search Sugar CRM correctly
2.6.1 Mac Client Xing! Integration Correctly Showing as Linked
2.6.1 Mac Client DND / FWD Icons Show correctly
2.6.1 Mac Client Number on clipboard icon no longer obscures DND / FWD Icon
2.6.1 Mac Client The CRM contact correctly showed during the call in Call History
2.6.1 Mac Client Phone Window Icon shown in correct order
2.6.1 Mac Client Recent menu behaves like the PC client
2.6.1 Mac Client Sugar CRM is now in Supported List of Integrations
2.6.1 Mac Client Licences Showing Correctly
2.5.40 16370 PC Client Client no longer defaults to "User Mode" on upgrade/clean install
2.5.38 16349 Server All states of consult transfer reported correctly to server on SCM
2.5.38 16349 PC Client, PC Operator Software behaves correctly when Consult Transfer Rejected on SCM
2.5.38 16348 PC Client, PC Operator Syntax Error on Goldmine Integration Solved
2.5.38 16348 PC Client, PC Operator Cached Google Contacts Integration allows user to select Calendar
2.5.38 16347 Server When Extension is Out of Service, State changes to reflect this.
2.5.38 16347 Server LCF_DROP is shown for incoming calls
2.5.38 16347 Server Device Name extended to 255 characters
2.5.38 16344 PC Client, PC Operator Country Names for Dutch Language Updated
2.5.38 16342 Server Server Shows Consumption of AD Integration Licences Correctly
2.5.38 16342 Server When ShortName is not a number, it is being sent in TAPI
2.5.38 16336 Server NoSnapshot fix introduced into Drivers for OfficeServ
2.5.38 16331 TAPI Client Closing down a TAPI connection releases licences correctly
2.5.38 16331 Windows' "Remote Access Connection Manager" Service no longer consumes all TAPI Licences
2.5.38 16329 PC Client, PC Operator DevOutlook.exe improved to always close when hosting client is exited
2.5.38 16323 PC Client, PC Operator Screenpop to Microsoft Dynamics Nav 2016 Desktop works correctly
2.5.37 16320 PC Client, PC Operator Further improvements to internationally formatted numbers on Call History: editing the name from the history will also update the history
2.5.37 16319 PC Client, PC Operator MS Access Integration: Selecting the "Form" and "ID" fields in are no longer Failing when selected from drop-down
2.5.37 16319 PC Operator Leak where each call that is received costs 16 "user" handles has been resolved
2.5.37 16319 PC Client, PC Operator Direction and Duration field on other user's/extension's call history shown correctly when information is dynamically updated
2.5.37 16318 PC Client, PC Operator Zoho CRM Integration: Support for EU Regional Server added
2.5.37 16315 PC Client, PC Operator Custom event for "Ringing" on outbound call working correctly
2.5.37 16314 PC Operator 2 lines of information shown for details of a contact
2.5.37 16311 Server New installations will install SQL localDB 2014 (upgrades will continue to use SQLExpress)
2.5.37 16306 PC Operator Call Duration is Taken from the PBX and not Calculated
2.5.37 16301 PC Client, PC Operator Show Presence Option appears in the Call Events menu correctly
2.5.37 16301 PC Client, PC Operator Phonehelper dials internal numbers correctly
2.5.37 16299 Server Connection to SCMC shows call states correctly
2.5.37 16299 PC Client Call History Displays correctly
2.5.37 16294 PC Client, PC Operator User security level elevated at start of install to ensure internal msi's run with elevated status, allowing msi's to be deployed properly if admin rights unavailable
2.5.37 16288 PC Client, PC Operator Now able to carry out an "Advanced Address Book search" when there is no content in main field
2.5.37 16287 PC Client, PC Operator Stored numbers in Shared Address Book with leading + will search correctly
2.5.37 16287 PC Client, PC Operator Dynamics CRM Integration has been improved to provide the full 9 locations
2.5.37 16285 PC Client, PC Operator Improved searching of partial matches on cached integration
2.5.37 16285 PC Client, PC Operator Numbers stored in Shared Address Book with + Prefix are not matching against active calls
2.5.37 16285 PC Client, PC Operator Improved searching of Microsoft Outlook partial matches on cached integration
2.5.37 16279 PC Client, PC Operator Numbers stored in own country with international formatting (00, or+) can be correctly matched in Shared Address Book
2.5.37 16276 PC Client, PC Operator When Microsoft Outlook Integration is enabled with Data Caching, the "identifier" is no longer removed
2.5.36 16275 PC Client, PC Operator HotKeys now working
2.5.34 16247 PC Client, PC Operator Click-to-dial supported in Skype-for-Business 2016
2.5.32 16240 PC Client Moving from customised view and back follows previously set ''group by'' options
2.5.32 16239 PC Client, PC Operator General Microsoft Outlook integration improvements
2.5.32 16239 PC Client, PC Operator Microsoft Outlook caching working better for sites with over 1000 contacts
2.5.32 16234 PC Client, PC Operator Integrations no longer "Load" addins that are set to be cached
2.5.32 16229 PC Client, PC Operator Opera browser (extension) is now shown in Dialling Handlers
2.5.32 16226 PC Client, PC Operator Data Caching on GAL Contacts now works
2.5.32 16225 PC Client, PC Operator Google Contacts integration "Comm class factory" error resolved by Updating DLL.
2.5.32 16219 PC Client, PC Operator Support for Busylight V2 introduced
2.5.32 16219 PC Client Key Cursor now Focuses on Transfer Window
2.5.32 16219 PC Client, PC Operator Client sets Lync State to previous after being on a call
2.5.32 16218 PC Client Microsoft Outlook Integration is now able to search for Notes stored against contacts, on the Advanced Search only
2.5.32 16210 PC Client, PC Operator On exit of away from desk - availability state reverts back to last known
2.5.32 16203 PC Client, PC Operator Area Code improvements for German Language
2.5.32 16195 PC Client Misleading option to transfer call to voicemail on multi-site options removed
2.5.32 16195 PC Client, PC Operator Busylight support improved
2.5.32 16193 PC Client, PC Operator There is no longer a conflict between FWD All and Voicemail icons
2.5.32 16193 PC Operator Absence Text is correct on both the extension and user views
2.5.31 16188 PC Client Client connects to SQL Server for Microsoft Dynamics NAV integration when required and disconnects after
2.5.31 16186 PC Operator Deflect On Ringing Now introduced
2.5.31 16184 PC Client When a Feature Code Event is setup, saved then edited - the "type" of event is no longer reset.
2.5.31 16183 PC Client Issues with call event to "Show Presence" not working has been resolved
2.5.31 16183 PC Client Called Tel showing in bottom panel of presence correctly
2.5.31 16182 PC Client, PC Operator UCFullTapi is now able to authenticate on Non US/UK Operating systems.
2.5.31 16179 Server If an extension uses pickup button on their handset to answer an anonymous call, API retains blank CLI when Withheld number calls in
2.5.31 16177 PC Client, PC Operator Calendar Integration settings under Activities now extends to Microsoft Outlook Calendar and Google Contacts Calendar
2.5.30 16175 Server UCTelephony reconnects automatically to the PBX after PC restarted/powered on
2.5.30 16175 PC Client Customised View is able to show call history correctly
2.5.30 16175 PC Client, PC Operator Google Contacts opens on correct page
2.5.30 16175 PC Client Help icon appears correctly in Windows 10
2.5.30 16175 PC Client When multiple chat messages are open, on receipt of message - only relevant chat window opens
2.5.30 16173 PC Client Call using desk phone option in Lync is now working correctly
2.5.30 16170 PC Client, PC Operator New Zealand area codes updated
2.5.30 16168 PC Operator Help Option now available from Task Tray
2.5.30 16166 PC Client, PC Operator Russian translations updated
2.5.30 16161 PC Client, PC Operator Maximiser CRM Web Access integration introduced
2.5.30 16159 PC Client, PC Operator Google Places integrates correctly
2.5.27 16154 PC Client, PC Operator When Searching for a User on "Messaging" - Results shown correctly
2.5.27 16154 PC Client, PC Operator API Key introduced for National Tel.search.ch integration
2.5.27 16154 PC Client Limit AD synchronisatrion to container
2.5.27 16149 PC Client When absence message is set from "User" or "Extension" screen and view changed to "Combined" Screen, shows Absence text against all associated devices
2.5.27 16149 PC Client, PC Operator Focus Dialling now follows options set against Dialling Rules correctly
2.5.27 16148 PC Client, PC Operator Send digits function now works correctly from all number entry locations
2.5.27 16145 Server Notes are no longer cached, resulting in faster update when edited
2.5.27 16141 PC Client, PC Operator Dial button is no longer skewed in ACT! when viewed in 125% mode
2.5.27 16140 PC Client, PC Operator Context-sensitive help now links correctly
2.5.26 16130 PC Client, PC Operator Programmed hotkeys present task tray icons correctly
2.5.26 16128 PC Client, PC Operator ACT 2010 Included in Integration list
2.5.25 16121 PC Client, PC Operator Active Directory Integration now allows Organisational Unit to be synchronised
2.5.25 16121 Server Advanced protection method introduced for accessing server configuration remotely, now only administrators are able to connect
2.5.25 16120 PC Client, PC Operator Improvements have been made to contact caching
2.5.25 16118 PC Client, PC Operator Outlook integration works with "default" folder values in all languages
2.5.25 16118 Server Changing the Area Code of a site no longer requires you to restart the UCServer service.
2.5.25 16118 PC Client, PC Operator Feature Codes are now being sent correctly based on Availability
2.5.25 16118 Server Telephone numbers set against User are being stored correctly
2.5.25 16115 PC Client, PC Operator Eniro National Directory Integration Issues Resolved
2.5.25 16114 PC Client, PC Operator Lync availability works correctly in 2010 and 2013 Clients
2.5.25 16113 Server TAPI Licence Improvements
2.5.25 16111 PC Client Absence text no longer resets to empty after re-opening presence
2.5.22 16099 PC Client, PC Operator Row height for results returned from Integrations in Address Book Search shows correct amount of information
2.5.22 16095 PC Client, PC Operator Following a "Go To Meeting" update, online meeting detection corrected
2.5.22 16095 PC Client, PC Operator Plugin working correctly to allow dialling from Internet Explorer
2.5.22 16092 PC Client, PC Operator Meeting and Availability states corrected
2.5.22 16092 PC Client, PC Operator Fixed Right Click dialing
2.5.22 16092 PC Client, PC Operator Fixed "add user" field for Customised Presence
2.5.22 16092 PC Client Improved errors for no license when connecting through web sockets
2.5.22 16092 PC Client, PC Operator Fixed security for "Other Call History" to hide history for contact
2.5.22 16092 PC Client, PC Operator Improved caching for larger databases
2.5.22 16090 Server Fixed Availability grid on Server Configuration
2.5.22 16090 Server Fixed user page when multiple users were edited
2.5.22 16088 PC Client, PC Operator Extension view on presence no longer shows information incorrectly on server based calendar integration
2.5.22 16088 PC Client, PC Operator Availability and AbsenceText values improved as user goes in and out of meetings (previously if meeting detection was on it would corrupt these values)
2.5.22 16088 PC Client Device (extension) availability state now correct after user logs in (previously blank)
2.5.21 16085 PC Client, PC Operator Private appointment shows "(appointment)" on calendar integration
2.5.21 16084 PC Client, PC Operator If view others' history security privilege is not set for user, Call History options are removed
2.5.21 16083 PC Client Message fields no longer skewed
2.5.21 16082 PC Client, PC Operator TAPI dial only driver works correctly
2.5.21 16079 PC Client, PC Operator Consistency improved when editing availability actions
2.5.21 16077 PC Client Absence Text updates Correctly with "on exit" command
2.5.21 16077 PC Operator Fixed number search in Presence window
2.5.21 16073 PC Client, PC Operator New Dial Button for Google Chrome Plugin
2.5.21 16073 PC Client, PC Operator Google Chrome Plugin now ignores times in standard format
2.5.21 16073 PC Operator Priority of text on tile (absence, contact) swapped
2.5.21 16073 PC Client, PC Operator New filter in Google Chrome Extension to ignore numbers in URLs
2.5.21 16073 PC Client, PC Operator Dialling rules for China fixed
2.5.20 16071 PC Client Address Book Search Box has been fixed
2.5.20 16060 PC Client, PC Operator "Act! Plugin could not be installed" Error on Act! Integration Resolved
2.5.20 16057 PC Client When going into different states the set state is no longer cancelled automatically after a few minutes.
2.5.20 16057 PC Client Correct state for Availability shown on "Preferred device" and "extension"
2.5.20 16057 PC Client Availability State is now set against associated Extensions of a User when viewing Combined View.
2.5.20 16057 PC Client User state is shown correctly as "Online" for User, and Extensions for associated extensions
2.5.20 16057 PC Client, PC Operator "Data Connection" Section added to client configuration, allowing caching of local CRM information
2.5.20 16051 PC Operator Key-Stroke Indicator added to Call Control Buttons
2.5.10 16030 PC Client User can now "dock" the Presence Window (Windows 8 & 10)
2.5.10 16028 PC Client, PC Operator Extensions provisioned through client remain attached to user in combined view
2.5.10 16028 PC Client, PC Operator Extensions do not show up correctly on Presence, when Preferred Device is changed.
2.5.10 16028 PC Client, PC Operator Server softphone setting change to second extension
2.5.10 16028 PC Client, PC Operator Features menu now controls the preferred device
2.5.10 16028 PC Client, PC Operator Tray menu shows Call Forward and DND for preferred device
2.5.10 16025 PC Client, PC Operator Missing System Tray Icon Now Returns
2.5.10 16025 PC Client Fixed the Preview Window bug on call pickup when using DP button from handset
2.5.10 16021 PC Client, PC Operator Active Directory Integration now allows Organisational Unit to be synchronised
2.5.10 16021 PC Client, PC Operator CRM Integration Fixed to Cache Using Configured Period of Time
2.5.10 16020 PC Client Presence Window Can Now Dock to the User's Preferred Side of the Screen (Windows 8 only)
2.5.10 16016 PC Client, PC Operator "Online Help" icon behaves as expected
2.5.10 16013 PC Client In 2.5 the standard PDF manuals have been replaced with context sensitive online help. A complete on line manual is also available
2.5.10 16013 PC Client, PC Operator Added Help option to the 'Tray menu'
2.5.10 16008 PC Client, PC Operator Groups, Trunks, etc will appear in "Extension" view in Presence (if set to visible)
2.5.10 16001 PC Client, PC Operator Right clicking on a user from presence window will provide "email to" option
2.5.10 16001 PC Client, PC Operator Presence Window now displays Groups & Speed Dials and allows to do call transfers
2.5.10 16001 PC Client, Server, PC Operator The 2.5 version of the PC client and server will use the .NET 4.0 framework
2.5.10 16001 PC Client Dial pad option added for DTMF generation
2.5.1.0 Android App Android can connect to tenant via server, or user
2.5.1.0 Android App Issue resolved where slow Android handsets may crash on exit
2.5.1.0 Android App On SSL connection fail, client will try a lower port for non-SSL
2.5.1.0 Android App Android ‘Multi Window’ Supported
2.5.1.0 Android App No port set will no longer cause client to fail
2.5.1.0 Android App If port 21051 is unavailable, Android Client uses port 21050 automatically
2.5.0.9 Android App Softphone mode corrected
2.5.0.9 Android App Device Mode remembered each time client launched
2.5.0.8 92 Android App Call History display issues resolved
2.5.0.8 92 Android App User icons now a square symbol
2.5.0.8 92 Android App Application mode select issue resolved
2.5.0.8 92 Android App Location issues corrected
2.5.0.8 92 Android App Partial mobile call control via PC client
2.5.0.8 92 Android App Messaging updates correctly
2.5.0.8 92 Android App Updates to connection method
2.5.0.8 92 Android App Time-zone display issue resolved
2.5.0.8 92 Android App Extended availability states introduced
2.5.0.8 92 Android App Call History shows correct number
2.5.0.8 92 Android App Call Overlay issues resolved
2.5.0.8 92 Android App Updated Translations
2.5.0.8 92 Android App Crash on close issues resolved
2.5.0.8 92 Android App Provisioning/Manual Login issue corrected
2.5.0.8 92 Android App Call Overlay issue
2.5.0.8 92 Android App Supports 'Feature Codes'
2.5.0.8 92 Android App Mobile licence consumption corrected
2.5.0.8 92 Android App Updates to security policy support
2.5.0.8 Android App Mobile Client now shows "Black Dot" on Extensions marked as "Do Not Monitor"
2.5.0.8 Android App Manual Login no longer fails
2.5.0.8 Android App Android Client no longer freezes when data reconnection required
2.5.0.7 Android App Issue where Caller overlay matching a record in Shared Address Book crashed Android O/S now Resolved
2.5.0.7 Android App Logo in app now utilised as part of the phrase
2.5.0.6 Android App Geo Location issues resolved
2.5.0.5 Android App Outbound Call Information listed in Call History Correctly
2.5.0.1 Android App Caller Overlay on calls from External Sources Shown Correctly
2.5.0.0 Android App Updated certain images
2.5.0.0 Android App Updated SSL/TLS support
2.4.32 15183 Server Server software now has ability to disable the "hangup" control from Lync
2.4.32 15182 PC Client, PC Operator Eniro National Directory Integration Issues Resolved
2.4.32 15173 PC Client, PC Operator After Windows Explorer has crashed, attempt to show the Taskbar icon when Explorer is next running
2.4.32 15171 PC Client, PC Operator Conference Calls no longer provide an additional Preview Window
2.4.32 15171 PC Client, PC Operator PerfectView CRM Integration Bug Fixed
2.4.31 15168 PC Operator Ability to backspace on Search works correctly
2.4.30 15171 PC Client Call Control Policy was not disabling "Make call" in presence window and double click.
2.4.30 15167 Server Adding a Range on Server Configuration Issues Resolved
2.4.30 15163 PC Client, PC Operator "Contact" field when looking at Presence on Federated Site no longer shows most recent call
2.4.30 15162 PC Client, PC Operator Resolved User list not working in "Select Peers" for "Messaging" and "Presence"
2.4.30 15162 PC Client, PC Operator Improved support for Dialing from Outlook 2013
2.4.30 15162 PC Client, PC Operator Additional languages Introduced for: Brazilian Portuguese, Bulgarian, Chinese (Traditional), Croatian, Hebrew & Turkish
2.4.30 15162 PC Client Fixed dialling rules for countries with no area codes (Qatar, Luxembourg, etc.)
2.4.30 15161 PC Client, PC Operator All language dictionaries have been updated
2.4.30 15161 PC Client, PC Operator Improved Dialling on formatted numbers within Salesforce
2.4.30 15160 Server Security Policies Updated to "View others live calls" and "View others call history"
2.4.30 15158 PC Client Client no longer removes DND When set from Xchange and then closed
2.4.29 15148 PC Client Fixed problem where hook state stays gray after network problem
2.4.28 15145 PC Client, PC Operator Custom View on Presence Updates Immediately
2.4.28 15145 PC Client, PC Operator Extensions appearing offline after network outage. Resolved
2.4.28 15144 PC Client, PC Operator Address Book Search now allows sending Emails from Outlook
2.4.28 15141 Server Licence added for Tenants and download extension range added to PBX type
2.4.28 15137 Server Hidden Area Code for Small Countries with no "Areas"
2.4.28 15137 Server Non admin policies now have correct starting settings
2.4.28 15135 Server Improved multi-tenant support
2.4.28 15135 PC Client, PC Operator Fixed problem where local dialed numbers had no area code
2.4.28 15135 PC Client, PC Operator Call History Showing Local Numbers without Area Code now resolved.
2.4.28 15135 PC Client, PC Operator DND messages now included in the SDK output
2.4.28 15135 PC Operator Fixed the issue with switching between the extension pages (with the DDI assigned to it)
2.4.28 15134 PC Operator User no longer gets stuck when adding new customised page from right-click menu no on extensions when cancelled
2.4.28 15133 PC Operator Bug Where Presence Page Refreshed too Often Resolved
2.4.28 15133 PC Operator Added Flashing cursor when the text is typed in the filter field
2.4.28 15130 PC Client, PC Operator Removed Shift & Alt options from Hotkey Dialling
2.4.28 15130 PC Client, PC Operator Fixed "IgnoreAnswer" for Auto attendants
2.4.28 15130 PC Client, PC Operator Hotkey dialing: Fixed for detecting from PDFs
2.4.28 15130 PC Client, PC Operator The Preview window not showing caller's name if it has been found in an addin resolved
2.4.28 15126 PC Client, PC Operator Hyperlinks within text message are now clickable
2.4.27 15119 PC Client, PC Operator Unable to Transfer Call in progress to external Number on Receipt of inbound Call resolved
2.4.27 15119 PC Client, PC Operator Improved IE Textbox dialing
2.4.27 15119 PC Operator Restored 'Complete' button when the Operator tries to Consult/Transfer the call
2.4.27 15119 PC Operator Presence: Allow items to be multi-selected
2.4.27 15119 TAPI Client Tapi32: Fix to allow Encore to work for transfered calls. This fix applies to all applications
2.4.27 15119 PC Client, PC Operator Fixed tab order for "Shared Adress Book" Contact page
2.4.27 15119 Server Added ability to dial numbers that require "wait for dialtone" using prefix:number, ie *92:90800500005
2.4.27 15115 PC Client, PC Operator Client upgrade no longer disables 'Application Dialling' settings
2.4.27 15113 PC Client, PC Operator Now integrates into Microsoft Outlook's GAL Contacts folder
2.4.27 15112 PC Operator Better sorting on startup
2.4.27 15110 PC Client During Consult; Title of Receiver in Number-Entry box renamed to ''Consult''
2.4.27 15108 TAPI Client TAPI: Fix for Encore
2.4.27 15107 PC Client Fixed the "Consult" button on the PC Client
2.4.26 15103 PC Operator Fixed department/extensions layout within the Operator Client
2.4.26 15097 PC Client, PC Operator Fixed Google Contacts integration
2.4.26 15096 PC Operator Fixed Auto tab - timezone bug
2.4.26 15096 PC Operator Transfer to external numbers fixed by imprvoing the calculation and the state of the incoming calls
2.4.26 15095 Server Added Support for Transfer to Group
2.4.26 15094 PC Client, PC Operator Fixed Call History not displaying CLI
2.4.26 15093 PC Client, PC Operator Missed calls that went thourgh the AA are now being displayed in the call history
2.4.26 15092 PC Client, PC Operator ODBC integration field search improved
2.4.26 15092 PC Operator Fixed the issue where the Operator would transfers a call to an incorrect extension
2.4.26 15089 PC Client, PC Operator Fixed web page dialing issue within the Dynamics NAV 2013 integration
2.4.26 15089 PC Operator Fixed the duplicated extensions issue.
2.4.26 15089 Server Federation - "Number of licenses exceeded (0)" is no longer an issue
2.4.26 15081 PC Client, PC Operator ConnectWise integration - contact popping issue fixed
2.4.25 15082 PC Client, PC Operator Changed the "no monitor" bullet to black
2.4.25 15082 PC Client Fixes for Message History (show bold text better)
2.4.25 15080 PC Client, PC Operator Web Page Dialing: Added support for Skype links
2.4.25 15079 PC Client Added Extra DDI column to Presece Screen
2.4.25 15079 Server RCC Gateway: Added option to disable support for Forwarding
2.4.25 15079 PC Client, PC Operator vTiger integration - contact popping issue fixed
2.4.25 15079 PC Operator Fixed the issue where the Operator Client would take too long to respond when clearing the search filter
2.4.25 15079 PC Client, PC Operator Fixed the Sage 50 Accounts integration "Web services error"
2.4.25 15078 PC Client, PC Operator Fixed the 'dial icon' option in Microsoft Dynamics CRM 2013
2.4.25 15073 PC Client, PC Operator Added PhoneHelper to 'Set Associations' list and 'How do you want to open this link'
2.4.25 15071 PC Client Fixed DND/Call Forward status on the Presence Screen
2.4.25 15071 PC Client All changes made to the Presence Window are now getting stored
2.4.25 15071 PC Client, PC Operator Fixed dialling from Internet Explorer 11 (Windows 8)
2.4.25 15069 PC Client, PC Operator Fixed Group Policy deployment issue
2.4.25 15069 PC Client, PC Operator Improved integration to Microsoft Dynamics CRM
2.4.25 15066 PC Client, PC Operator Added bullet icon for "not monitored"
2.4.25 15065 PC Client, PC Operator Focus dialling bug fixed - Extended Screen on 2 x Monitors on PC with 2 Display cards
2.4.25 15063 PC Client, PC Operator Fixed user policy bug for hiding Call History, Messaging and Address Book.
2.4.25 15063 PC Client, PC Operator Fixed dialing from ACT!
2.4.25 15063 PC Client, PC Operator Fix for dialing international numbers in format [49] 0211 1234567
2.4.25 15062 Server Samsung OfficeServ poor network fix
2.4.25 15061 PC Client, PC Operator Popping Facebook contacts works again.
2.4.25 15060 PC Operator Operator notes are now replicated to other consoles
2.4.25 15060 PC Client, PC Operator Fixed client "transfer" problem (introduced recently)
2.4.25 15059 PC Client, PC Operator Fixed problems with SalesLogix Integration
2.4.25 15059 PC Client, PC Operator Fixed CRM contacts search by telephone number
2.4.25 15057 PC Client, PC Operator Fixed issue where the Client would fail to integrate with any pre-2013 ACT! Version
2.4.25 15056 PC Client, PC Operator Fixed German prefix codes
2.4.25 15056 Server Fixed problem when switching user mode within the Phone App
2.4.25 15056 PC Client, PC Operator Fixed PCI detection which now works with the start of URL instead of whole URL
2.4.25 15055 PC Operator Setting 'Absence Text' will no longer interfere with 'DND' monitor
2.4.25 15042 PC Client, PC Operator 'Show on map' URL error location solved, client now uses google.com to display the current location
2.4.25 15042 PC Client Update/Download feature now works as expected
2.4.24 14804 PC Client, PC Operator Modification to presentation of barged call in presence window
2.4.24 14764 PC Client Fixed issue where the events 'on answer' and 'on ringing' weren't showing the presence window.
2.4.24 14707 PC Client, Server Renamed OCS/Lync Integration to Remote Call Control
2.4.23 PC Client, Server Fixed an issue with Application dialling (primarily on Citrix environment)
2.4.23 Server If the area code starts the same digit as the trunk access code, the area code is no longer missed out
2.4.22 PC Client, Server, PC Operator Call Transfer bug (with withheld number) now fixed
2.4.22 PC Client Dial Button is now visible in ACT 2013 when viewed in 125% mode
2.4.22 Server Park Call on OfficeServ is now supported.
2.4.22 PC Client, PC Operator Issue fixed where Client would not store MS Outlook integration configuration settings
2.4.22 PC Client When opened 'Address Book' no longer loads results.
2.4.22 PC Client, PC Operator Google Chrome dialling issue fixed.
2.4.21 Server German prefix codes fixed (017)
2.4.21 Server Improved the EWS auto-discovery (based on the email address entered in the Username)
2.4.21 PC Client The 'group by' -> "None" option is now being stored.
2.4.21 PC Client, PC Operator Dialing extensions from MS Outlook now fixed.
2.4.21 PC Client Focus Dialling - now displayed as expected in 125% Windows View mode.
2.4.21 PC Client, PC Operator Support for multiple fields "Text search'' queries to ODBC-based addins (e.g Access, ODBC, LDAP etc.)
2.4.21 Server Phones status improved
2.4.21 PC Client, PC Operator Location frequency bug has been fixed - show on map option is now again available.
2.4.21 PC Client, PC Operator MS Outlook integration - Appointment issue fixed
2.4.21 Server Sessions screen now shows correct time/date
2.4.21 PC Client, PC Operator Improved support for "Parking Calls''
2.4.21 Server New User Policy ''Deflect/Pickup'' option is now available.
2.4.20 PC Client, Server, PC Operator Fixed issue with wrong location being reported for Mobile device
2.4.20 PC Client, Server _ucserver is now the default server address, for when the 'Server' value on the Client is left blank.
2.4.20 PC Client Change made to automatically detect server IP address from DNS or machine name
2.4.20 PC Client, PC Operator Automtically detect server IP Address from DNS/Machine name _ucserver on start up
2.4.19 Server Renamed 'Voice Recording' (Service) to 'Voice Recorder Integration'
2.4.19 PC Client, PC Operator DND, Call Forward, Notes and Absence Message behaviour has been improved and now works as expected
2.4.19 Server Demo Mode - Call Generator allows now to assign external numbers to generate incoming calls.
2.4.19 PC Operator Cancel DND setting on the Operator now works
2.4.19 PC Client Client can now store preferred column width within the Address Book and Call History
2.4.19 PC Operator "Stuck calls" on the extension tiles have been now improved.
2.4.19 PC Client, PC Operator 'Appointments' option in the Outlook integration configuration screen is now by default set to (None) to avoid conflict with Exchange Server side integration
2.4.19 PC Client, Server (Default) option for Appointments in Outlook Integration changed to (None) to avoid conflict with Exchange Server side integration
2.4.19 PC Operator DND no longer disappears on the Operator client when a Voicemail Message is received
2.4.19 PC Client Voicemail column has been added back to the Presence window.
2.4.19 PC Client Voicemail waiting column added to presence view
2.4.19 PC Client Font UpScale - Window Resize will now work in 125% mode
2.4.19 PC Client Availability column on the Presence Screen now reflects the availability description from the client tray menu
2.4.19 PC Operator User can now add and remove the custom pages
2.4.19 PC Client, PC Operator Error message display to end user when PCI mute / unmute message unsuccessful: "Could not mute the Recording"
2.4.19 PC Client, PC Operator Availability description on the Presence Screen now refletcs the availability from the client tray menu
2.4.19 Server Removed mobile/desk extensions from Mobile deployment menu. These details are now taken from user profile
2.4.18 Server Changing an extension name no longer removes Call Forward or DND settings on the corresponding handset
2.4.17 PC Client Click to call from MS Dynamics 365 improved
2.4.17 Server Active Directory integration error when all fields not completed
2.4.17 PC Operator Receptionist can update absence text associated with user and/or extension
2.4.17 PC Operator Operator console can add and view notes for an extension
2.4.17 PC Client Resolved issue with MS Outlook integration profile dropdown not remaining selected
2.4.17 PC Operator Operator can now update absence text associated with user and/or extension
2.4.17 PC Operator Operator client can now update another user's availability
2.4.17 PC Operator Option added to automatically delete Operator filter
2.4.17 Server Fixed Active Directory integration error when all fields not completed
2.4.17 PC Client, PC Operator Fixed issue with call history filter for external calls
2.4.17 PC Client, PC Operator Resolved issue with international dialling from Outlook
2.4.17 PC Client MS Dynamics 2011 Integration Dialling issues after roll up 14 fixed
2.4.17 PC Operator Absence greeting added to extension tip notes
2.4.17 Server Issue with mobile licenses not being released fixed
2.4.17 PC Operator Operator can now add and view notes for an extension
2.4.16 PC Client, PC Operator Fixed the issue when the user was unable Cancel DND on Operator and PC client
2.4.15 PC Client, Server Resolved issue with BLF between federated sites not working
2.4.15 PC Client Call Forward and DND can be set from system tray menu
2.4.14 PC Client Fixed issue with MS Outlook application dialing not working
2.4.14 PC Operator Fixed applied for deletion of the custom page
2.4.14 PC Operator Fixed Deletion of Operator custom page
2.4.11 Mac Client Message History is no longer cleared each time the mac client is launched
2.4.11 Mac Client “Activate” button working after an error message has been received on Salesforce integration
2.4.11 Mac Client Message thread is no longer lost when replying to a message in the mac client
2.4.11 Mac Client Preferences > Interface page no longer takes a long time to load
2.4.11 Mac Client On exit/start or waking from sleep, messages all disappear from message history
2.4.10.5 Mac Client Log files shown correctly
2.4.10.5 Mac Client Client consumes correct licence
2.4.10.5 Mac Client OSX 10.11 is now supported
2.4.10.5 Mac Client Security Policy changes to disable caller info
2.4.10.4 Mac Client Web button no longer appends ''http://'' regardless if link already had protocol or required ''https'' on Contact View
2.4.10.4 Mac Client Mail button no longer appends double slashes (‘//’) to email address on Contact View
2.4.10 10 Mac Client Salesforce Integration correctly returns results
2.4.10 9 Mac Client Call History ordering correctly
2.4.10 7 Mac Client Improved Keepalive between client and server
2.4.9.8 Mac Client Trying to collapse multiple groups no longer re-opens ''Unknown'' or ''Department''
2.4.9.6 Mac Client OS X Contacts integration no longer fails
2.4.9.6 Mac Client Mac address book search inconsistencies resolved
2.4.9.6 Mac Client Preview/Call Window match data and show correctly
2.4.9.6 Mac Client Software is now able to Detect Default Language Correctly
2.4.9.6 Mac Client Preview window better matches PC version. Preview shows transferred call detail
2.4.9.6 Mac Client Preview/Call Window show data faster, matching PC client speed
2.4.9.6 Mac Client Mac correctly searches on partial matches
2.4.9.6 Mac Client Shared address book contact field updates will save and transfer over on a live call
2.4.9.6 Mac Client Presence screen settings, view, group by and sort save when personalised
2.4.9.4 Mac Client Salesforce Integration no longer crashes application
2.4.9.4 Mac Client Preview Window is now movable (if it is not moved, the Preview notification will stack. If it is moved, they will not stack)
2.4.9 Mac Client Phone Window updates correctly
2.4.9 Mac Client Send Message - "To" field populates correctly
2.4.9 Mac Client Corrected image sizing on state menu
2.4.9 Mac Client Consult Transfer issues resolved
2.4.9 Mac Client Salesforce Integration Popping issues resolved
2.4.9 Mac Client "pop" Phone Window event is now available
2.4.9 Mac Client Message History Shows Correctly
2.4.9 Mac Client Corrected logic for listing operations (e.g. Make call only shows when call is possible)
2.4.9 Mac Client Availability icons Updated
2.4.9 Mac Client OSX 10.10 is now Supported
2.4.9 Mac Client Blind Transfer now working from Presence
2.4.9 Mac Client Now searches telephone numbers stored in different format
2.4.9 Mac Client Salesforce Integration Now supports partial matches
2.4.9 Mac Client Resolved no notification on receipt of a message
2.4.9 Mac Client Deflect now working from Presence
2.4.9 Mac Client User View: Text for "Consult" and "Transfer" Corrected
2.4.9 Mac Client Call History Right-click Menu Corrected
2.4.9 Mac Client Pickup on ringing now working from Presence
2.4.9 Mac Client Preview Window no longer remains on screen after call completed
2.4.9 Mac Client Direction on Calls Corrected
2.4.9 Mac Client Preview Window buttons follow same rules as PC Client (ordering and first button has text)
2.4.9 Mac Client OSX 10.10: Help button is now located on the right (to accommodate a dynamic full screen button)
2.4.7.2 IOS App Corrected issue where moving from network types (wifi/3g/none) or network loss, would result in delayed re-connection
2.4.7.2 IOS App Fixed issue where multiple connections were created, consuming server licences
2.4.7.2 IOS App 'No Licences' error, multiple connections fixed
2.4.7.1 IOS App Availability data is now consistent across the Server and the iOS app
2.4.7.1 IOS App Added Breaker/Split bars in presence.
2.4.7.1 IOS App 'Sort extensions' options in settings are now combined to a toggle button, rather than multiple options
2.4.7.1 IOS App Improved graphics to match Desktop clients - i.e. overlaid images
2.4.7.1 IOS App Improved Call History browsing speed
2.4.7.1 IOS App Laggy Call history on iOS (4S) app fixed.
2.4.7.1 IOS App Updated some images to suit higher resolution. (Alternative ‘user’ images, new DND image)
2.4.7.1 IOS App Tapping a 'user' will list ‘Desktop/Mobile/Softphone’ - for each with a valid number will become clickable/dialable
2.4.7.1 IOS App Updated network detection and connection code.
2.4.7.1 IOS App Settings differentiate Deskphone and Mobile extension numbers when using manual configuration
2.4.7.1 IOS App Dialing from History & Address Book now fixed on iPad.
2.4.6 IOS App Call history now displays correct AM and PM times.
2.4.6 IOS App Improved Swedish translation
2.4.5 Mac Client TLS security is now optional
2.4.5 IOS App Call history now shows the correct time (and date).
2.4.5 IOS App If the user can't connect to the server the app will indicate it and will ask the user to re-type server IP Address
2.4.5 Mac Client Custom events failed on 'Ringing'. Now works better.
2.4.5 IOS App Mobex extension is now used as default extension on the iOS app.
2.4.5 IOS App App can now search for iPhone contacts
2.4.5 Mac Client Support for OSX Version 10.6: Snow Leopard discontinued
2.4.5 Mac Client Better connection detection
2.4.5 Mac Client Updated connection libraries.
2.4.5 Mac Client User state improved
2.4.5 IOS App Correct message is now displayed whenever the user is logged in.
2.4.4 IOS App iPad fix for presence selection crash
2.4.4 IOS App Fixed the issue when iPad can't dial and shows an error message
2.4.4 IOS App UC app - Fixed the issue when iPad can't dial and prompts user with an error
2.4.4 IOS App (Presence) Extension goes Bold when client log-in
2.4.4 IOS App Improved Swedish translation
2.4.4 IOS App Implemented Phone context (mobex/deskphone) (iPad currently deskphone only)
2.4.4 IOS App App can now hide all of the hidden extensions.
2.4.4 IOS App Favourites can be now removed from the Presence Screen
2.4.4 IOS App Dialing from iPad fixed
2.4.3.8 Android App Message notification is indicated now only once.
2.4.3.8 Android App Fixed the bug where the time and date were displayed incorrectly within the call history tab
2.4.3.8 IOS App Updated Swedish translation
2.4.3.7 Android App Certain tablet devices using wrong layout now show correctly
2.4.3.7 Android App Times display based on system preferences
2.4.3.7 Android App Dial Through widget icon launches presence screen
2.4.3.7 Android App Messaging issues resolved
2.4.3.7 Android App Transfer/Consult from presence supported
2.4.3.7 Android App Status line for single-line presence
2.4.3.7 Android App New settings layout
2.4.3.7 Android App Call Overlay introduced
2.4.3.7 Android App Dial Through issues resolved
2.4.3.7 Android App Fast Dial issues resolved
2.4.3.7 Android App Toggle option for GSM Publishing/Call overlay
2.4.3.7 Android App Blank presence screen issues resolved
2.4.3.7 Android App Change to hide DDI option for extensions without DDI
2.4.3.7 Android App Favourites added to Presence
2.4.2 Android App New settings layout
2.4.2 Android App Fixed issue with Fast Dial - No more duplicate calls reported
2.4.2 IOS App iOS App now attempts reconnection a couple of times before throwing 'disconnection' error.
2.4.2 Android App Times formatted in 12/24hour based on system preferences