Resources

PC / Mac Feature Comparison

Xchange Version 2.6 PC Mac
Presence Functions Dial Presence Integrator Presence Integrator
Extension presence view Check mark Check mark Check mark Check mark Check mark
User presence view Cross mark Check mark Check mark Check mark Check mark
Combined presence view Cross mark Check mark Check mark Cross mark Cross mark
Customised presence view Cross mark Check mark Check mark Cross mark Cross mark
Own Caller/Called party details Check mark Check mark Check mark Check mark Check mark
Other user Caller/Called party details Cross mark Check mark Check mark Check mark Check mark
Set availability status Check mark Check mark Check mark Check mark Check mark
Set out of office (absence) message Check mark Check mark Check mark Check mark Check mark
Progressive search of users in presence window Check mark Check mark Check mark Check mark Check mark
Show on the map (available with Android version of mobile client) Check mark Check mark Check mark Cross mark Cross mark
Send Email from Presence user view Check mark Check mark Check mark Cross mark Cross mark
Call Control Dial Presence Integrator Presence Integrator
Hold Check mark Check mark Check mark Check mark Check mark
Transfer Check mark Check mark Check mark Check mark Check mark
Transfer calls to groups and speed dials from Presence window Check mark Check mark Check mark Cross mark Cross mark
Transfer to address book look ups Check mark Check mark Check mark Cross mark Cross mark
Consult Check mark Check mark Check mark Check mark Check mark
Deflect Check mark Check mark Check mark Check mark Check mark
Answer Check mark Check mark Check mark Check mark Check mark
Other extension answer Cross mark Check mark Check mark Check mark Check mark
DND Check mark Check mark Check mark Check mark Check mark
Forward Check mark Check mark Check mark Check mark Check mark
Hang up Check mark Check mark Check mark Check mark Check mark
Configurable "F" buttons-Hotkeys Check mark Check mark Check mark Cross mark Cross mark
Preferred device selection Cross mark Check mark Check mark Cross mark Cross mark
Directory Services Dial Presence Integrator Presence Integrator
Shared Address Book Check mark Check mark Check mark Check mark Check mark
Individual search of connected address books Check mark Check mark Check mark Check mark Check mark
Simultaneous search of multiple address books Check mark Check mark Check mark Check mark Check mark
Microsoft Outlook incoming call contact searching Check mark Check mark Check mark Cross mark Cross mark
Active Directory (LDAP) Cross mark Cross mark Check mark Cross mark Cross mark
Call History (50 calls per page) Check mark
1 page
Check mark Check mark Check mark Check mark
View other users' call history Cross mark Check mark Check mark Cross mark Cross mark
Call History for shared contact Check mark Check mark Check mark Cross mark Cross mark
Microsoft Outlook calendar name integration Check mark Check mark Check mark Cross mark Cross mark
Display number type in Address Book Check mark Check mark Check mark Cross mark Cross mark
Call History search filter Check mark Check mark Check mark Cross mark Cross mark
Name search from system tray Dial field Check mark Check mark Check mark Cross mark Cross mark
Dialling Dial Presence Integrator Presence Integrator
Microsoft Outlook dialling integration Check mark Check mark Check mark Cross mark Cross mark
Dialling from browser page Check mark Check mark Check mark Check mark Check mark
Dialling from Call History Check mark Check mark Check mark Check mark Check mark
Dialling from clipboard Check mark Check mark Check mark Check mark Check mark
Dialling from applications Check mark Check mark Check mark Cross mark Cross mark
Dialling from TAPI enabled applications Check mark Check mark Check mark Cross mark Cross mark
Focus dialling Check mark Check mark Check mark Cross mark Cross mark
Advanced dialling rules Check mark Check mark Check mark Cross mark Cross mark
Messaging Dial Presence Integrator Presence Integrator
Chat messaging Check mark Check mark Check mark Check mark Check mark
Chat messaging history Check mark Check mark Check mark Check mark Check mark
Search messages Check mark Check mark Check mark Check mark Check mark
Delete messages Check mark Check mark Check mark Check mark Check mark
Chat messaging display options (rich text) Check mark Check mark Check mark Cross mark Cross mark
Multiple recipient messaging Check mark Check mark Check mark Check mark Check mark
Multiple chat sessions Check mark Check mark Check mark Check mark Check mark
SMS Messaging Cross mark Cross mark Cross mark Cross mark Cross mark
Functionality Dial Presence Integrator Presence Integrator
Call Preview window with call control Check mark Check mark Check mark Check mark Check mark
Chat message notification Preview window Check mark Check mark Check mark Cross mark Cross mark
Multi language Check mark Check mark Check mark Check mark Check mark
Selectable skins Check mark Check mark Check mark Cross mark Cross mark
PC selectable ring tone Check mark Check mark Check mark Check mark Check mark
PC sound mute on call activity Check mark Check mark Check mark Check mark Check mark
Import and export of dial configuration settings Check mark Check mark Check mark Cross mark Cross mark
Hot desking Check mark Check mark Check mark Cross mark Cross mark
Name of the original called party display after it is forwarded (DDI) Check mark Check mark Check mark Cross mark Cross mark
Security Policies Check mark Check mark Check mark Check mark Check mark
Event driven application launch (call events) Check mark Check mark Check mark Check mark Check mark
IP Camera integration Check mark Check mark Check mark Cross mark Cross mark
Waiting Message indication* Check mark Check mark Check mark Cross mark Cross mark
Support for Citrix and Terminal services Cross mark Check mark Check mark Cross mark Cross mark
Prompt user for extension number Check mark Check mark Check mark Check mark Check mark
Notes in Preview window Check mark Check mark Check mark Cross mark Cross mark
Multi-Site Time Presentation Check mark Check mark Check mark Cross mark Cross mark
Lync / Skype for Business client Integration (Update state with on call) Check mark Check mark Check mark Cross mark Cross mark
Lync / Skype for Business client Integration (Call using deskphone) Check mark Check mark Check mark Cross mark Cross mark
Docking Presence window (Windows 8 & 10 Only) Check mark Check mark Check mark Cross mark Cross mark
Contextual Online Help(?) Check mark Check mark Check mark Check mark Check mark
Availability actions Cross mark Check mark Check mark Cross mark Cross mark
Activity auto-sensing Check mark Check mark Check mark Cross mark Cross mark
All-device caller preview Cross mark Check mark Check mark Cross mark Cross mark
Preview Window screen re-positioning Check mark Check mark Check mark Cross mark Cross mark
Tray menu icon updates according to availability Check mark Check mark Check mark Cross mark Cross mark
Busylight support Check mark Check mark Check mark Check mark Check mark
Update availability on the display of the handset Check mark Check mark Check mark Cross mark Cross mark
Enhanced Functionality Dial Presence Integrator Presence Integrator
Active Directory / MS Exchange integration Carrot mark Carrot mark Carrot mark Carrot mark Carrot mark
Voice Recording automatic mute / unmute** Carrot mark Carrot mark Carrot mark Cross mark Cross mark
Multi-Site / Federation integration Carrot mark Carrot mark Carrot mark Carrot mark Carrot mark

* OfficeServ only
** Supported voice recorders only