Xchange Softphone is a fully featured softphone embedded within the Desktop and Operator clients (PC only) transforming your PC into a mobile extension. Xchange Softphone requires an Xchange Softphone license in conjuction with a Dial / Business, Dial Plus / Business Plus or Integrator license. It also requires a third party SIP extension to be configured on the Samsung Telephone system.
Preferred Device allows a user to monitor and control multiple devices and select which device the prefer to use making and receiving calls.
Xchange integrates with Busylight so now everyone in the office can see if a colleague is available for a conversation, busy on the phone or simply does not want to be disturbed.Click here for more information on Busylight
Microsoft Active Directory Integration
Directory integration allows Xchange users to be created directly from users already defined in Microsoft Active Directory. This feature is particularly powerful when used in conjunction with Xchange's enhanced client security enabling fast deployment of secured Xchange user accounts. The Xchange user accounts will also be auto-populated with both internal and external numbers defined in Microsoft Active Directory. This is very beneficial for clients that make use of DDI numbers such as the Xchange Mobile client.
Directory integration can also work the other way, that is, telephone numbers defined in Xchange can populate Microsoft Active Directory.
Microsoft Exchange Calendar Integration
Microsoft Exchange calendar integration allows a user's availability and absence greeting to be updated directly from the Microsoft Exchange server. Microsoft Exchange calendar integration will update a user's availability and absence greeting regardless of the status of their Xchange client.