Samsung

PhoneHelper quick reference

PhoneHelper.exe is a utility that ships with Xchange PC Client enabling certain features of the product to be called directly.

Available Commands

Command (parameter) Description
Hangup Hangup an active call
Answer Answer a ringing call
Deflect (extension) Deflect a call when the handset is ringing to another extension
Hold Hold an active call
Unhold Unhold a held call
MakeCall (destination) Make a call
CallHistory Show Call History window
Presence Show Presence
Contacts Show Address Book
Settings Show config

How to Execute the Commands

1. Using via a desktop shortcut

Phonehelper

2. Using from the Windows Command line

Target = 'C:\Program Files (x86)\CTI\PhoneHelper.exe' MakeCall(xxx)

xxx = number to dial.

Example

Create a desktop shortcut to show address book

Phonehelper

Target = 'C:\Program Files (x86)\CTI\PhoneHelper.exe' Contacts

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