The Xchange PC Client software is supplied as an Internet download. It is a self-contained installer that contains the files needed to install a copy of Xchange PC Client.

The client software is licensed on a concurrent connection basis, and the license is entered on the server as part of the installation process.

Before you start

Before you start, please check you have the following:

  • A suitable computer to install the client (please check minimum requirements)
  • The IP address of the Xchange server
  • Extension number or login credentials previously configured on the Server Administrator


When you first install Xchange PC Client, it takes you through an installation phase where you need to tell it your Xchange URL server's address and your login credentials or extension number. When it does this, it presents the Telephony settings page of the Configuration window.

Related topic: Telephony settings